What are the responsibilities and job description for the Veterinary Client Service Representative position at Foothill Farms Veterinary Hospital?
Foothill Farms Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with five 8-hour shifts scheduled Sunday-Thursday.
Full-time benefits and compensation:
- Compensation: $19-21/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid holidays, CA sick time and PTO with annual accrual up to 3 weeks
Minimum qualifications:
- Previous veterinary experience is required
- Fear Free certification and proficiency in Cornerstone software is highly desired
About us:
Foothill Farms Veterinary Hospital believes in providing a Fear Free experience for people and patients. We provide a broad spectrum of procedures, sound advice, and stress-free veterinary care to small animals and pocket pets. In addition to general wellness, soft tissue surgery, and dentistry, our 7-doctor team also provides nutrition consults with a board certified Nutritionist, holistic services (such as acupuncture), practices Reiki, and works closely with specialists for more intensive procedures and orthopedics. Our facility is well-equipped and full of incredible teammates who love people as much as they do animals. Our 5 RVTs are well-utilized and many of our staff members are Fear Free certified professionals. Easily accessed off Auburn Blvd, our hospital is in a great location about 10 miles from downtown Sacramento.
Salary : $19 - $21
