Demo

Coordinator of Community Engagement

Force 10 Hoops, LLC
Seattle, WA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/17/2025

Job Description

Job Description

Description : ABOUT THE POSITION

The Coordinator of Community Engagement will be a key driver in strengthening the Seattle Storm connection with the local community and advancing the team’s mission of social impact. This role is responsible for coordinating and executing a range of community-focused initiatives and programs that align with Storm values, community impact goals, and corporate partner objectives.

Under supervision of the Sr. Director, Community & Social Impact, the position will coordinate the team’s community programming including organizing community and youth events, managing logistics, coordinating player appearances, and support partnerships with corporate and non-profit organizations to achieve our collective community goals. The ideal candidate will be a proactive, creative, and resourceful individual who excels at building and nurturing relationships with a diverse group of stakeholders, including community leaders, corporate partners, non-profits and fans. The ability to work evenings, weekends, some gamedays, and occasional holidays is a requirement.

Community Engagement :

  • Serve as day-to-day liaison to maintain and cultivate relationships with nonprofit organizations and key community partners.
  • Work directly with both the Storm Corporate Partnerships (CP) and Community & Social Impact (CSI) team to execute community programs
  • Plan and manage logistics for community events, including both youth basketball and non-basketball events, coordinating with corporate and community partners and ensuring smooth execution.
  • Collaborate with all internal and external stakeholders to schedule community events
  • Prepare all event materials including registrations, giveaways, run of show, etc. and act as on-site event manager for majority of events
  • Coordinate transportation, catering, and other outside vendors for select events

Data Management & Reporting :

  • Prepare, track, and maintain reports and analyses for all community programming and initiatives, ensuring accurate documentation of activities
  • Compile and producing program statistics and reports
  • Compile annual community partner recaps and support creation of corporate partner recaps
  • Ticket Programs and Customer Service :

  • Manage strategic complimentary ticket outreach programs, such as summer reading and school incentives, balancing administrative tasks with customer service responsibilities
  • Manage ticket program operations, working with Ticket Operations, community partners, and providing customer service support to fans as needed
  • Gameday Duties

  • Work select Storm home games to support community events and initiatives including Kicks for Equality, Toy Drive, Believe in Women and others as needed.
  • Player and Coach Appearances :

  • Collaborate with internal teams to schedule and manage community player, coach, and mascot appearances, autograph signings, and related activities
  • Auction and Donation Management :

  • Optimize and manage all auction and donation requests and fulfillment, ensuring effective communication with both internal and external stakeholders.
  • Coordinate year-round fulfillment of in-kind community requests including shipping, auction items, tickets etc. and manage the inventory required for such requests
  • Community Presence :

  • Participate in community events, representing the team and engaging fans through tabling, giveaways, and interactive activities.
  • Webpage Oversight :

  • Under supervision of Sr. Director of CSI, oversee the community pages on the team website, coordinating necessary updates and providing photos and copy to the marketing team.
  • Requirements : EDUCATION :

    Bachelor’s degree in Communications, Business, Sports Management, Social Sciences, or a related field is preferred. Candidates with an Associate’s degree and relevant work experience will also be considered.

    RELATED EXPERIENCE :

  • A minimum of 2 years of experience working in community program execution, project management, and event coordination
  • Demonstrated success in planning and executing events for 50 to 100 people, with a focus on logistics, budget management, and ensuring smooth execution
  • Hands-on experience in working with non-profit organizations, especially those that support youth programs
  • Ability to stay mission guided when problem solving and making program decisions
  • Proven ability to manage multiple projects at the same time, balancing competing priorities and resources
  • Ability to strategize, plan, and execute programs with willingness to take a hands-on approach when necessary to ensure successful outcomes
  • Passion for and baseline familiarity with the women’s sports landscape
  • Familiarity with issues and barriers impacting marginalized communities the Storm serve
  • Work experience within the sports and entertainment industry is preferred
  • CERTIFICATES, LICENSES OR REGISTRATIONS :

    Valid Driver’s License

    REQUIRED COMPETENCIES

    Passion for giving back, working with youth and other community leaders, innovative, smart, persistent, sense of humor, team player, professional, resilient, enthusiastic, creative, solutions-oriented, self-starter, honest, multi-tasker, level-headed, organized, clear communicator.

    REQUIRED SKILLS :

  • Proficient knowledge of Microsoft Office Suite including Outlook, Excel, and SharePoint
  • Excellent written and oral communication skills
  • Organized, detail-oriented thought process
  • Excellent data management, digital file organization, and record keeping skills
  • Proven relationship-building skills; positive and outgoing personality
  • Basic data analytics skills are desirable
  • Experience with LeagueApps or similar platforms is desirable
  • Candidate should demonstrate ability to learn new software and platforms quickly with training
  • PHYSICAL DEMANDS :

    While performing the duties of this Job, the employee is regularly required to lift and / or move up to 40 pounds. The employee is regularly required to stand for long periods of time; walk; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK ENVIRONMENT :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to an open-plan office environment, outdoor environments, gyms, schools and community centers, and large public gatherings. When working games in the arena the environment is routinely loud with bright and / or flashing lights.

    EEO Statement

    Force 10 Hoops, LLC DBA Seattle Storm is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity / expression.

    This organization participates in E-Verify.

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