Volunteer & Community Engagement Coordinator

Job Description

Job Description

Title : Volunteer and Community Engagement Coordinator

Dept : Family Store

Reports to : Associate Director of Family Store and Volunteer Engagement

Wage : $31.00 per hour

Type : Full-Time / 40 hours per week, Non-Exempt

Location : Seattle, WA; Onsite

Note : This position may require occasional weekends and evening hours.

To Apply :

Go to : https : / / wellspringfs.org / about / careers and click on “Career Center” to apply.

Who We Are :

Our Vision : A community in which every child has a safe and stable home.

Our Purpose : To prevent and address homelessness by connecting families and individuals in crisis to the support and resources they need to regain stability.

For over 130 years, Wellspring Family Services has been dedicated to ending homelessness by helping individuals and families in crisis access the critical services they need to regain stability. As a non-profit, multi-service agency serving Greater King County, we focus on providing wraparound support that promotes lasting, positive change.

Through our Housing Services, we help families maintain and regain stable housing. Our Early Learning program provides Pre-K education to children experiencing homelessness, ensuring they get a strong start in life. The free Family Store offers essential clothing and items for children aged 0–17, while our Employee Stability Program helps individuals maintain housing stability and stay gainfully employed as they navigate life’s challenges.

At Wellspring, we empower families to thrive by connecting them with the resources they need to build a brighter, more stable future.

Wellspring Family Services is committed to a diverse and accessible workplace. Everyone is welcome. We strongly encourage applicants from under-represented communities, including BIPOC, non-conforming gender identities & sexual orientation, people with lived experience of homelessness, veterans, immigrants, and people with disabilities.

All applications are reviewed by a real person. To request disability accommodation in the application or interview process, please contact HR@wellspringfs[dot]org.

Position Purpose :

The Volunteer and Community Engagement Coordinator organizes a dynamic volunteer program to enhance volunteer acquisition, retention, and donor conversion. This public-facing role oversees donation drives and supports workplace giving partnerships, a diverse volunteer associate board and volunteer-related fundraising activities.

Essential Functions :

• Volunteer Program Management : Organize a year-round volunteer program to inspire community engagement in preventing and ending family homelessness. Recruit, onboard, train, and retain volunteers to meet organizational and client needs. Oversee and manage Family Store volunteers, both individuals and groups, including project set-up and breakdown, explaining tasks and being available for guidance throughout the volunteer session. Design and conduct orientations and training sessions and implement volunteer management best practices. Maintain volunteer policies, procedures, and database for tracking hours and employer match. Collaborate with the Development team to create opportunities to convert volunteers to donors and vice versa.
• Volunteer Recruitment & Stewardship : Lead outreach efforts to increase visibility and participation in Wellspring’s Volunteer Program. Build relationships with businesses, community organizations, schools, and groups to promote volunteer opportunities. Attend volunteer recruitment and tabling events. Create and maintain volunteer program job descriptions and collateral for print, web and social media promotion for outreach. Screen, and match volunteers to opportunities; onboard, train, and supervise volunteers.
• Wellspring Associate Board (WAB) Support : Collaborate with the Development team to support the all-volunteer, young professionals WAB. Assist with WAB meetings, fundraising activities, and events.
• Community Engagement & Drives : Manage in-kind donation drives including our inspirational holiday gift drive for children. Coordinate and host in-kind donation drives with community partners to gather essential items for the Wellspring Family Store. Foster relationships with local businesses, schools, and organizations to secure ongoing support to maintain Family Store inventory.
• Fundraising and Corporate Engagement : Engage volunteers in programs that deepen their commitment to Wellspring, often leading to financial contributions. Encourage volunteers to contribute to fundraising campaigns. Link volunteering to fundraising and sponsorship opportunities. Promote workplace giving and matching gifts to corporate volunteer groups. Support Wellspring’s relationships with corporations, community organizations, key stakeholders, and donors. Conduct on-site tours for donors and community groups as needed. Engage corporations in in-kind donation drives.
• Program Support : Regularly communicate and collaborate with program managers and other staff to ensure the volunteer activities meet programmatic needs.

Additional Responsibilities :

Requirements :

Preferred Qualifications :

The following qualifications have been identified as particularly beneficial and candidates who have attained them will be preferred in the hiring process.

Physical & Mental Requirements :

Please note that employees should expect to perform some tasks that are outside the scope of the job description.

Employee Benefits :

Choice of 3 Medical Plans

As a 501(c)(3) nonprofit organization, Wellspring employees may use their time with us toward their participation in the Public Service Loan Forgiveness Program (PSLF).

Salary : $31