Senior Quality Assurance Analyst

Forcura is seeking an experienced Senior Quality Assurance Analyst to help us improve and maintain software quality. Our ideal candidate has excellent detailed analytical skills and knows how to apply those skills to validate technical changes. The role also requires a candidate who is detail-oriented, thorough, and has strong communication skills. This role will be responsible for conducting end-to-end integration testing before product enhancements and changes are moved to production. The Senior Quality Assurance will work closely with Product Managers, Product Delivery Managers, and Engineering teams as well as serve as a resource for junior members of the team.

Job Duties

• Lead team’s efforts including test planning, test co-ordination, defect management and reporting.
• Ability to engage/discuss with Architects/ Developers/Product to triage issues and identify solutions.
• Collaborate with Management to improve or develop processes within the QA team.
• Responsible for identifying goals for team members, developing plans to achieve them, and evaluating progress.
• Review business requirements and specifications to generate test scenarios.
• Design, develop, and execute manual and automated test scripts for web and mobile applications.
• Perform front end and back end validation and thorough Regression testing on web and mobile applications.
• Communicate test progress, test results and issues or roadblocks to project stakeholders and management.
• Explore opportunities for continuous improvement to product coverage.
• Effectively communicate test results and issues to technical and non-technical team members.
• Participate in cross-functional collaborative problem-solving sessions to help identify priority and impact of defects.
• Collaborate with Product Managers, Product Delivery Manager, and Engineering Teams.
• Provide leadership, coaching, and/or mentoring to junior members of the team.
• Stay current with QA processes and recommend improvements and/or enhancements of new testing techniques and testing tools.
• All other job related duties as assigned.

Minimum Requirements

• Bachelor’s degree in Computer Science, Information Systems or related in a related discipline or equivalent work experience.
• 7 years of relevant quality engineering experience, ideally in a SaaS organization.
• Ability to set priorities and multi-task in a fast-paced Agile environment.
• SQL Database testing experience.
• Excellent communication skills, critical thinking, and problem-solving skills.
• Hands-on experience implementing or utilizing automated testing tools such as Selenium, Appium, Cucumber.
• Hands-on experience with at least one of the following automation frameworks – Module-based, Data-Driven, Keyword Driven, Behavior Driven.

Preferred Qualifications

• Extensive experience in API testing and working knowledge of tools such as Postman is a plus.

Work Environment

• This position reports into Forcura's Jacksonville, FL, office. 

Physical Demands of Our Work Environment

• This position is in an office environment and uses a computer and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office.  Frequent interruptions may be encountered throughout the workday.
• The employee is required to either stand or sit, talk and hear frequently required to use repetitive keying or hand motions.
• The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Forcura is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status,  If you are unable to submit an application because of a incompatible assistive technology or disability, please contact us at careers@forcura.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

Forcura is an E-verify employer.  Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position.