What are the responsibilities and job description for the Quality Assurance Analyst position at VirtualVocations?
A company is looking for an Interpretation Quality Assurance Analyst to evaluate interpreter performance and maintain service quality.Key ResponsibilitiesEvaluate interpreter performance during live and recorded interpretation callsProvide detailed feedback based on established criteria and industry best practicesCollaborate with internal teams to develop quality assurance guidelines and training materialsRequired Qualifications2 years of interpretation experience required; nationally certified interpreter preferredFamiliarity with interpretation industry standards and best practicesProficiency with Microsoft Office and ability to learn new software systems quicklyAbility to provide constructive feedback in a professional mannerComfortable working independently and as part of a team
