What are the responsibilities and job description for the Patient Service Representative position at Forefront Dermatology?
Overview
Job Description
Come join our team! We have an immediate need for a Patient Service Representative in our Sperling Dermatology clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Full Time: 40 hours a week
Monday: 9am - 4:00pm
Tuesday: 8:00am - 4:00pm
Wednesday: 9:00am 4:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
Location:
Florham Park, NJ
222 Columbia Turnpike
Florham Park, New Jersey 7932
United States
Pay Rate: 20.00 -22.00
Responsibilities
Essential Functions
Education
High school diploma or equivalent is required
Knowledge, Skills & Abilities
Job Description
Come join our team! We have an immediate need for a Patient Service Representative in our Sperling Dermatology clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Full Time: 40 hours a week
Monday: 9am - 4:00pm
Tuesday: 8:00am - 4:00pm
Wednesday: 9:00am 4:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
Location:
Florham Park, NJ
222 Columbia Turnpike
Florham Park, New Jersey 7932
United States
Pay Rate: 20.00 -22.00
Responsibilities
Essential Functions
- Performs opening and closing clinic duties
- Greets patients, checks in for appointments and verifies insurance
- Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
- Checks schedules for added, canceled and no-show appointments throughout the day
- Schedules follow up appointments as needed
- Responds to designated tasks in the electronic health record
- Orders clinic office supplies
- Sells and tracks cosmetic products
- Distributes mail
- Prepares for next day scheduled appointments
Education
High school diploma or equivalent is required
Knowledge, Skills & Abilities
- 1-2 years of recent medical office experience or in a similar capacity is preferred.
- Proficient in basic computer functions.
- Ability to learn new software quickly.
- Must possess excellent customer service, communication and organizational skills.
- Ability to operate standard office equipment.
- Ability to type a minimum of 40 wpm is preferred.
- Must possess attention to detail.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to respond positively to constructive feedback and direction from supervisors.
- Must demonstrate professional appearance and manner at all times.
- Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
- Ability to maintain confidentiality of information.
