What are the responsibilities and job description for the PSR - Patient Service Representative position at PRIMARY CARE PARTNERS?
Primary Care Partners an affiliate of Atlantic Health System, seeks a Full-time or Part-time, PSR - Patient Service Rep for our Pediatric Care Center in Whippany, NJ. Under general supervision, the PSR will provide all administrative front end office duties.
Job Responsibilities:
- Greets patients and families to the practice, provides necessary registration form to the patient for completion and signature, reviews same for accuracy, updates patient information in Medical Manager, and notifies staff that patient is ready.
- Efficiently and timely answers the phone and directs calls to the appropriate staff or records messages.
- Verifies correct insurance information via card, cap list or phone call to the Insurance Company as appropriate. File copy of card in chart.
- Collection of co-pay or payments for services at each visit. Print and advise patients of any outstanding balance and collection of this payment.
- Using practice management system appropriately to schedule, reschedule and cancel patient appointments. Prepare appointments schedules periodically or as requested for physicians and nurses.
- Maintain various logs of daily activity.
- Totaling payments received and balancing with encounter forms. Review for accuracy.
- Timely input of visit information from encounter form after each appointment, ensuring correct CPT and diagnosis code are used. (charge Entry)
- Pulling and filing of charts as needed. Make charts for new patients. Filing records in charts.
- Performing other duties as assigned by providers, coordinators and management in accordance with established office policy.
Qualifications/Requirements:
- High School diploma or equivalent required.
- At least 1 year of experience in a patient service setting.
- Prior Epic (EMR system) experience preferred.
- Must be able to read, write and speak English.
Compensation is based on experience.
About Us
Primary Care Partners, LLC, is a physician-owned and physician-governed group with strategic alliances with Atlantic Health System: Morristown Medical Center, Overlook Medical Center, Newton Medical Center, Chilton Medical Center, Hackettstown Medical Center, and Goryeb Children's Hospital. These medical centers serve as a valuable partner with Primary Care Partners and set high standards as a quality hospital system for patient care, with state-of-the-art facilities and a full range of medical specialties and services.
Primary Care Partners is an Equal Opportunity Employer. We provide employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to any characteristic protected under federal, state, or local laws.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- EMR Systems: 1 year (Preferred)
Work Location: In person
