IT Desk Side Support Tech

Job Description

Position Summary :

We are seeking a dedicated and customer-focused IT Desk Side Support Technician to join our team. In this role, you will provide on-site and remote technical support to end-users, ensuring prompt resolution of hardware, software, and network-related issues, including project oriented items while maintaining a series of IT systems. As a key member of the IT support team, you will play a crucial role in maintaining a seamless IT environment, ensuring minimal downtime and maximum productivity for our staff.

Key Responsibilities :

1.          Technical Support and Troubleshooting :

• Provide hands-on desk-side and remote support for desktops, laptops, mobile devices, printers, and other peripherals.
• Diagnose and resolve hardware, software, and connectivity issues promptly and effectively.
• Assist with configuration, installation, and maintenance of IT equipment and software.

2.          User Support and Training :

3.          System Maintenance and Deployment :

4.          Collaboration and Documentation :

5.          Security and Compliance :

Why Join Us?

We offer a dynamic work environment, opportunities for professional growth, and a culture that values innovation and teamwork. If you’re passionate about technology and delivering exceptional support, we’d love to hear from you!

How to Apply :

Submit your resume and a brief cover letter detailing your experience and why you’re the ideal candidate for this role.

Pay :

22 - $25 / hour depending on experience

Qualifications

Qualifications :

Preferred Qualifications :

Working Conditions :

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary : $22 - $25