Receptionist / Forensic Clerk

Job Title: Receptionist/Forensic Clerk
Location: Fairfield, OH 45014
Job Type: Full-time in office
Pay: $18.00 - $21.00 per hour depending on experience
Expected Hours: 40 per week

About Us:
We are a growing, tight-knit team of dedicated professionals providing expert opinions about the mental health of individuals to criminal courts. Our modern office values collaboration and innovation to ensure that our mission is achieved effectively.

Responsibilities:
As our Receptionist/Forensic Clerk, you will play a crucial role in the efficient operation of our agency. Your main responsibilities include:

• Performing typical receptionist/clerk duties, including answering calls, greeting visitors, collecting mail, scanning documents and organizing electronic files
• Scheduling evaluation appointments and managing the office appointment calendar
• Collaboration with other staff members to ensure efficient scheduling, minimization of wait times, and facilitation of smooth case flow from beginning until end
• Extreme attention to detail while gathering data, verifying court and defendant information and obtaining necessary documentation
• Answering phone calls and responding to inquiries regarding the agency, appointments, and evaluation progress
• Becoming proficient with our systems and maintaining accurate and up-to-date case records in said system
• Tracking records being requested and adding them to individual files

Requirements:
To be successful in this role, candidates should possess the following qualifications:

• Proficiency in email, portals, PDF, and other electronic communication tools
• Familiarity with courts and legal terminology
• Very strong organizational skills, attention to detail and the ability to follow a task from beginning until completion
• Excellent professional communication and interpersonal skills
• Ability to multitask and prioritize effectively while managing stress
• Knowledge of Google Docs and database tracking programs is essential
• Ability to commute daily to Fairfield, OH 45014 with strict adherence to the attendance policy

Education & Experience:

• Associate degree or higher (Preferred)
• Previous experience as a receptionist or scheduler is preferred or at least several years of relevant customer service experience

Schedule:

• Monday to Friday, 8:30am until 4:30pm
• Never nights or weekends
• 100% in-person work required

Benefits:

• 401(k) and 401(k) matching
• Paid time off and generous holiday schedule
• Professional development assistance
• Modern office with appealing amenities

If you are a dynamic team player with strong organizational skills, attention to detail, and dedication to excellent customer service, we would love to hear from you! Join us in our mission to provide valuable insights into mental health for the criminal justice system.

How to Apply:
Please submit your resume and a cover letter detailing your relevant experience. Note that applications will only be accepted from candidates who meet the required qualifications for this position.

We look forward to hearing from