Administrative Assistant/Receptionist

About us

At Forerunner Restoration and Remodel, we’re more than just a restoration company – we’re your neighbors. Family-owned and locally operated, we take pride in restoring homes and businesses with the same care we’d give our own. Whether it’s water damage, fire recovery, or mold remediation, our team is here 24/7 to bring you peace of mind and get life back to normal. We’re not just fixing properties – we’re rebuilding the community, one project at a time.”

** Company Advancement Opportunites!

Position Purpose:

Ambitious Office Administrator for a Leading Restoration Company.

Are you a proactive, detail-oriented individual with a passion for organization and helping businesses run smoothly? Do you thrive in fast-paced environments and have the drive to grow within a company? If so, we want YOU to join our dynamic team at Forerunner Restoration.

Who We’re Looking For: Driven & Ambitious: You have a passion for excellence and are looking for a company where you can grow and advance your career. You take ownership of your work and thrive in a role where no two days are the same. Strong Communicator: You can professionally and clearly communicate with clients, field teams, and managers both in person and through email or phone. You excel at keeping things moving with clear, concise communication. Highly Organized: You have a knack for managing multiple tasks at once, from scheduling and organizing paperwork to ensuring smooth office operations. You can prioritize your workload and always maintain attention to detail. Tech-Savvy: You are proficient with Microsoft Office (Word, Excel, Outlook) and have experience with scheduling or administrative software. You can quickly learn new systems and adapt to different technology platforms. Problem-Solver: You don’t shy away from challenges. You find solutions, adapt quickly, and remain calm under pressure, especially when coordinating complex schedules and administrative tasks. Customer-Focused: Whether it’s answering the phone, responding to client emails, or handling paperwork, you bring a positive attitude and focus on creating a smooth, efficient experience for our clients and team. Team Player: You’ll be the central hub of communication for the office and field teams, so being a team player is critical. You support your colleagues and ensure everyone has the information they need to get the job done. Experience: Prior experience in an office administrator role is required, and experience in the restoration or construction industry is a big plus.What You’ll Do: Manage daily office operations and be the central point of contact for clients and staff Assist with scheduling projects, coordinating field teams, and tracking timelines Process and organize paperwork, including job files, invoicing, and vendor communication Assist with financial tracking, including client billing and vendor payments Provide administrative support to managers, helping with client proposals and reports Ensure a smooth and efficient office environment to support restoration teams in the fieldWhy Join Us? At Forerunner, we are more than just a company; we are a team dedicated to helping homeowners and businesses recover after disasters. We value ambition, teamwork, and dedication. If you are looking to build a long-term career and want to be part of a fast-growing and exciting industry, we want to meet you!

Office Duties

• Working in the insurance industry is a plus.
• Processing data to ensure compliance with vendor requirements.
• Daily, weekly and monthly reporting
• IT experience perferred
• Socail Media experince perferred
• HR experince perferred
• Strong writing and oral communication skills
• Strong computer and technology skills
• Create, update, and present project notes daily.
• Customer file maintenance; digital database and physical file system
• Ability to communicate effectively
• Communicate effectively and timely with employees and clients on needs and updates.
• Works with clients on flooring material selections, deposits and insurance deductibles
• All other duties as assigned by office administration.

Qualifications Requirements

• Strong business ethics, integrity, and ability to perform under pressure.
• 5 years full-time office experience.
• Proficient in Microsoft 365, strong in math and have light accounting skills.
• Strong writing and oral communication skills.
• Strong understanding of computer and technology skills.
• Ability to communicate effectively with all project stakeholders and personnel.
• Bachelor’s degree is preferred.
• Must demonstrate mature behavior and have excellent people skills.
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timeline.
• Attention to detail and keen sense of safeguarding customer information.
• Ability to professionally handle human conflict.
• Background check
• Working cell phone
• Reliable Transportation

Compensation

This position offers a competitive base salary and comprehensive benefits for full-time employees.

Benefits

We offer a comprehensive benefits package for full-time employees to include the following: Medical, Dental, and Vision, $15K Life Insurance Policy, Paid Time Off (PTO), Paid Holidays per year, Telehealth for full time employees.

About Us: Forerunner Restoration and Remodel is locally owned and operated by the Christman's who have a long history in the Restoration and Construction Industry. They are people of the heart and are dedicated to delivering a top-notch customer experience with every project and a top-notch place for their employees to work. Forerunner believes in valuing each other and promoting within based on the value each person brings to the team.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Bookkeeping: 2 years (Required)
• office: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $15 - $17