What are the responsibilities and job description for the Account Coordinator position at Forest County Potawatomi Community?
Here’s what you’ll be doing:
- Works closely with the communications team to research prospective clients
- Collaborates with internal teams to ensure proper pre- and post-sales service occurs
- Researches, reviews and provides solutions to customer requests, serving as a client advocate
- Manages sales-related documents, including contracts or agreements, assists with the design and renewal of sales proposals
- Manages internal databases and prepares account summaries
- Analyzes, communicates and reports customer feedback to team and creates advertising campaigns based on that feedback
- Performs market and competitive research, staying current with industry trends
- Ensures client retention goals are met
Here’s what you’ll need to be successful:
- 3-5 years’ experience in marketing and/or account management
- Must have a valid, clean driver’s license
- Attention to detail and critical thinking capabilities
- Solid verbal and written communication skills
- Positive attitude with ability to effectively interact with clients, coworkers and leadership
- Must successfully pass all applicable background checks and drug screens
Preferred Qualifications:
- Bachelor’s degree in administration, marketing or related field preferred
Benefits you’ll love:
- Approximately 5 weeks of paid time off annually
- 3 weeks of paid holidays
- Premium free health insurance
- Flexible spending accounts
- Short term disability
- Life insurance
- 401k with match
Skills
Preferred- Open Minded
- Troubleshooting
- Give Feedback
- Goal Setting
- Goal Achievement
- Marketing
- Customer Support
- Analyzing
- Customer Service
- Database Management
- Research
- Coordination
- Collaboration
- Communication
- Active Listening
Behaviors
Preferred- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
