What are the responsibilities and job description for the Admissions Coordinator position at Forest Manor Health and Rehab?
FLSA: Salaried Exempt Generally Reports to: Administrator
The following statements are intended to describe the general nature and level of work being performed and are not intended to be a complete list of all responsibilities, duties and skills required.
SUMMARY
Manages facility's census by opening and maintaining accounts with insurers, community organizations and hospitals that generate resident admissions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out Admissions Office responsibilities.
- Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis.
- Develops and executes strategies to maximize admissions of residents requiring a sub-acute level of care including regular contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies.
- Conducts admission screening of potential residents, determines level of care, services required, equipment needs and insurance coverage, as appropriate.
- Coordinates clinical and financial approval process.
- Coordinates admissions with appropriate departments and staff.
- Assists in marketing services to the managed care industry. Participates in contract closings and price negotiations with insurance companies, as assigned.
- Regularly contacts local community agencies to generate a positive image and encourage word-of-mouth referral activities.
- Maintains up-to-date knowledge of current regulations governing Medicare / Medicaid and private insurance company reimbursement processes.
- Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely manner.
- Completes required forms and documents in accordance with company policy and state and/or federal regulations.
- Minimum high school diploma or equivalent required.
- Minimum of three (3) years of experience in health care sales / marketing / insurance or commensurate educations preferred.
- Must be familiar with medical terminology.
- Must be proficient with use of personal computer.
SUPERVISORY RESPONSIBILITIES
Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift medium to heavy objects including assisting with the movement of Residents. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. OTHER REQUIREMENTS
Participates in (or conducts) company-sponsored training to safeguard against improper use and disclosure of resident's protected health information. Monitors and ensures compliance with company policies, procedures and state and federal law. By his / her signature below, employee agrees to adhere to and oversee communication of privacy guidelines relative to
the confidentiality of residents' protected health information.