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Account Manager

Forestown
Houston, TX Remote Full Time
POSTED ON 12/14/2024 CLOSED ON 1/30/2025

What are the responsibilities and job description for the Account Manager position at Forestown?

Responsibilities:

Establish relationships with current and potential customers. These customers will be primarily active in the West Texas oil & gas industry.

Create sales plan for assigned territory, including prospecting, qualifying, and cultivating new sales leads and enhancing existing account sales.

Utilize multiple methods to connect with current and prospective clients to qualify and drive leads through the sales pipeline.

Identify and close additional purchases of Jereh products with existing customer base.

Review customer inquiry documentation to determine appropriate Jereh product selection, including creation of order notations related to exceptions or deviations.

Respond to requests from customers for information, including written clarification on quotation and purchase order requirements.

Collaborate cross-functionally to ensure detailed and complete quotation packages based on project specifications, customer requirements and deadlines.

Prepare weekly sales update report, including customer visit action items and outcomes, status of larger/successful purchase orders, lost orders/projects, upcoming client visit plans, and critical industry news and trends.

Prepare quarterly progress updates on accounts’ sales.

Provide the Inside Sales team with customer equipment forecasts to meet reporting deadlines.

Collaborate internally on quality and/or engineering specifications related to customer inquiries to ensure conformance with customer requirements.

Assist, as needed, with technical advice for equipment and/or field related issues, day-to-day operations, and sales initiatives such as Product presentations, Trade Show participation, product training, company functions, and customer visits.

Ensure that all business travel and customer entertainment expenses abide by corporate policies and ethical standards.

Remain knowledgeable and current on company and industry changes and developments.

Maintain a strong relationship with customers during project execution and beyond, expanding contacts to other departments and locations within the customer’s organization.

Provide marketing assistance as needed, e.g., trade show attendance, information for website blogs, etc.

Quality issue resolution as required. Investigate causes of failure, propose remedial actions, ensure replacement parts are provided when needed, etc.

Maintain accurate and up-to-date records on Salesforce CRM system of all important customer correspondence, quotations, commitments, price lists, contracts, etc.

Qualifications:

Two-plus years of client-facing experience with technical mechanical products (completions and frac services in the up-stream oil & gas industry with demonstrated success are preferred)

Successful in presenting and selling complex technical solutions to management, field, and engineering personnel for customers in the oil & gas industry in the West Texas region.

Proficiency in use of electronic communications media (tablets, e-mail, messaging, etc.)

Microsoft Office (Word, Excel, PowerPoint).

Self-starter, team-player, superior communication skills.

Must be based within the Odessa/Midland, Texas area.

A clean driving record is a must.

Willing to travel up to 70%. Note: most travel will occur within a two-hour radius from Odessa/Midland in West Texas.

Compensation:

Competitive package with a mix of salary and success-based incentive plan.

401(k) plan with company match

Vehicle Allowance

Medical insurance after completion of a 90-day probationary period.

Paid vacation (accrual based on previous experience and company tenure)

Benefits:

401(k)

401(k) matching

Medical Insurance

Dental insurance

Health insurance

Life Insurance

Paid time off

Schedule:

Monday to Friday (weekends as necessary to perform job function)

Supplemental pay types:

Commission pay.

Ability to commute/relocate:

Midland, TX:

Experience:

Upstream Oil & Gas industry: 5 years (Required)

Frac & Completions Operations: 5 years (required)

Midstream Oil and Gas Facilities (preferred)

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