What are the responsibilities and job description for the Warehouse Manager position at Forever Cheese?
We are hiring!
For over 25 years, Forever Cheese has been a leading importer of cheese and specialty food, sourcing exceptional products from Italy, Spain, Portugal, and Croatia. The company also welcomed W.A. Imports – an importer, manufacturer, and distributor of premium Asian specialty foods to the Forever Cheese family in 2023.
Passion gives us purpose. We are energized by our work in the world of food—the discovery of products, the combinations of flavors, the sharing of recipes, the stories of our suppliers, the growth of our employees and the success of our customers.
Nobody gets us like our community. We believe in the power of food to open minds, spark adventure and bring diverse people together.
Education is what we do. We are proud to be food nerds. From product origins and creator stories to product care and knowledge, to storage, serving, and tasting—we bring our products to a wider audience, inspiring an interest and appreciation for the diversity of flavors and cultures that our products represent.
We’re looking for an enthusiastic, solution-oriented, and self-motivated individual to join us. Please consider us if you'd like to:
- Work in a dynamic environment with a chance to make an impact
- Develop lasting relationships with great people
- Have the opportunity to build a satisfying career
We strongly encourage your application, as we value the perspective, experience and potential that you could bring to Forever Cheese. Get in touch and join us on our journey!
About the Role
The Warehouse Manager will oversee and manage all warehouse operations. This role will ensure the safe, accurate and timely receiving and storage of all inbound products and selection and loading of all outbound product, and ensure the safety, security, and efficient operation of the entire facility.
This position is full-time, exempt at our Secaucus, NJ warehouse. The warehouse is a high velocity, conditioned facility, and is our primary operational location for importing and selling specialty perishable food products to our customers. We successfully transitioned to WMS operation earlier this year.
Responsibilities
- Work closely with senior leadership to ensure the goals of the warehouse are being met
- Oversee all daily warehouse operations including picking, receiving, shipping, maintenance, and sanitation
- Respond promptly to any exceptions/issues and provide a high level of customer service
- Lead the warehouse team in keeping with the Company’s culture of mutual respect and accountability
- Train new employees on company policies, safety compliance, and warehouse procedures
- Manage warehouse projects and initiatives and achieve desired results and stakeholder satisfaction within budget and schedule
- Track productivity to meet company’s requirements and maximize operational efficiency
- Maintain physical condition of warehouse; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Assist with employee schedules, workloads and productivity and ensure that all picking, loading, and replenishing are done correctly and completed
- Manage customer order fulfillment, including labelling, storage, picking, and coordinating transportation as needed to serve the customer
- Communicate and collaborate cross-functionally to assist commercial teams in solving operational issues
What you will bring to this role:
- Four-year degree or equivalent preferred
- 5 years of relevant work experience such as warehouse, operations, supply chain, facilities maintenance, military, and/or manufacturing/production
- Previous managerial experience strongly preferred
- Strong leadership, communication and people development skills
- Proficient with data entry and inventory software and systems
- Experience with food or related wholesaling or distribution a plus
- Familiarity with inventory control, OSHA, HAACP and other regulatory requirements
- Demonstrated ability to work in a results-oriented, challenging environment
- Excellent verbal and written communication skills within all levels of an organization
- The ability to make decisions, problem-solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment
- Thorough understanding of applicable federal, state, local, and company safety policies
- Proficiency in Microsoft Office Suite i.e., PowerPoint, Excel, Word a plus
- Bilingual conversation ability (Spanish) a plus
Work Environment
- The work takes place in normal warehouse environments as well as in cooler and freezer areas
Our Benefits
- Robust healthcare offerings: medical, dental, vision, telehealth, FSA and HSA plans
- Company Paid life and disability insurance
- Paid Parental Leave
- Roth and Pre-tax 401(k) options including an employer match
- Generous paid time off policies, including vacation, holidays and sick days
This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. Forever Cheese, LLC reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.
