What are the responsibilities and job description for the Billing Specialist position at Forever Clean?
Job Summary: A Billing Specialist at Forever Clean is responsible for managing the billing process to ensure accurate and timely invoicing for services rendered. This role involves working closely with the finance team and other departments to handle billing queries, process payments, manage Purchase Order (PO) billing functions across various vendor portals for key accounts, and maintain financial records. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Invoice Preparation and Management: Generate and distribute accurate invoices to customers based on service agreements. Ensure all invoices are issued in a timely manner in accordance with company policies. Verify billing information and resolve any discrepancies.
- Payment Processing: Record and apply payments to customer accounts. Reconcile payments with invoices and resolve any payment discrepancies. Follow up on outstanding invoices and initiate collection efforts when necessary.
- PO Billing Management: Manage PO billing functions in various vendor portals for key accounts. Ensure all PO invoices are correctly processed and submitted in a timely manner. Troubleshoot and resolve any issues related to PO billing discrepancies or portal access.
- Customer Support: Address customer inquiries regarding billing issues and service charges. Provide excellent customer service by resolving billing disputes promptly and professionally. Maintain positive relationships with customers to facilitate smooth billing processes.
- Record Keeping and Reporting: Maintain accurate records of all billing transactions. Prepare and analyze billing reports for management review. Assist in the preparation of financial statements by providing relevant billing data.
- Collaboration: Work closely with the finance team to ensure accurate financial reporting. Coordinate with operations and sales teams to ensure all services are billed correctly. Participate in team meetings and contribute to process improvement initiatives.
Qualifications:
- Education: High school diploma or equivalent; Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
- Experience: Previous experience in billing, accounts receivable, or a related financial role. Experience in the sanitation or waste management industry is a plus. Familiarity with managing PO billing in vendor portals is preferred.
- Skills: Proficiency in accounting software and Microsoft Office Suite (Excel, Word). Strong numerical and analytical skills. Excellent attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team.
Equal Opportunity Statement: Forever Clean is an equal opportunity employer.
