What are the responsibilities and job description for the Cashier/Customer Service position at Fork and Fuel?
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional customer service while efficiently handling transactions. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced retail environment.
Responsibilities
- Operate the cash register accurately and efficiently, processing customer transactions with attention to detail.
- Assist customers with product inquiries and provide knowledgeable recommendations to enhance their shopping experience.
- Engage in retail sales activities, including upselling products and conducting product demonstrations to promote new items.
- Maintain a clean and organized checkout area while ensuring all merchandise is properly displayed.
- Handle customer complaints professionally, demonstrating excellent phone etiquette and problem-solving skills.
- Support store operations by supervising junior staff members when necessary and ensuring adherence to company policies.
- Utilize retail math skills to manage cash handling, including balancing the register at the end of shifts.
Requirements
- Previous experience as a cashier or in a customer service role is preferred.
- Proficiency with cash registers and point-of-sale systems.
- Strong customer service skills with a focus on creating positive shopping experiences.
- Ability to communicate effectively; bilingual candidates are highly desirable.
- Knowledge of retail math concepts for accurate transaction processing.
- Experience in upselling techniques and product demonstrations is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Ability to work flexible hours, including evenings and weekends as needed.
Join our team and become an integral part of delivering outstanding service to our customers!
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16