What are the responsibilities and job description for the Account Growth Expert position at Formulife, Inc?
Job Description
The Account Growth Expert at Formulife, Inc. is responsible for driving sales growth and fostering strong customer relationships through strategic planning, execution, and follow-up. Key responsibilities include:
Customer Relationship Building: Develop and maintain strong, long-lasting relationships with assigned customers, understanding their needs and ensuring satisfaction.
Order Management: Oversee the entire order process from receipt to delivery, ensuring that products are manufactured and shipped according to customer specifications and timelines.
Issue Resolution: Act as the main point of contact for customers to address any concerns, complaints, or issues, coordinating with internal teams to resolve them quickly and effectively.
Collaboration and Communication: Work closely with Sales, Product Development, Production, Quality Control, Procurement, and Logistics teams to ensure customer requirements are clearly communicated and met.
Business Growth: Identify opportunities to expand business with existing customers by understanding their evolving needs and proposing additional products or services.
Reporting and Analytics: Regularly update senior management on customer account status, including sales performance, customer feedback, and any potential issues.
Contract Management: Negotiate and manage contracts with customers, ensuring favorable terms and compliance with all agreements.
The Account Growth Expert at Formulife, Inc. is responsible for driving sales growth and fostering strong customer relationships through strategic planning, execution, and follow-up. Key responsibilities include:
Customer Relationship Building: Develop and maintain strong, long-lasting relationships with assigned customers, understanding their needs and ensuring satisfaction.
Order Management: Oversee the entire order process from receipt to delivery, ensuring that products are manufactured and shipped according to customer specifications and timelines.
Issue Resolution: Act as the main point of contact for customers to address any concerns, complaints, or issues, coordinating with internal teams to resolve them quickly and effectively.
Collaboration and Communication: Work closely with Sales, Product Development, Production, Quality Control, Procurement, and Logistics teams to ensure customer requirements are clearly communicated and met.
Business Growth: Identify opportunities to expand business with existing customers by understanding their evolving needs and proposing additional products or services.
Reporting and Analytics: Regularly update senior management on customer account status, including sales performance, customer feedback, and any potential issues.
Contract Management: Negotiate and manage contracts with customers, ensuring favorable terms and compliance with all agreements.
