What are the responsibilities and job description for the Electric Utility Inspection Account Manager position at The Davey Tree Expert Company?

Job Description

Additional Locations : Remote, Travel throughout Service Area

Primary Locations : TX, Dallas, 1999 Bryan Street, Suite 900, 75201

Requisition ID : 206977

Position Overview

The Electric Utility Inspection Account Manager is a senior-level leader responsible for ensuring the fiscal, operational (field), and cultural success of their segment. The Reliability Services segment of work encompasses; pole inspection and treatment, pole restoration, underground inspection and maintenance, and NESC inspection. This role requires an adept leader who can manage a workforce to conduct quality field workmanship in a safe manner, provide excellent client relationships, drive financial projections, and report with precision. The ideal candidate will possess a thorough understanding of utility infrastructure including previous experience with utility inspection and remediation services, demonstrate exceptional leadership, and champion operational excellence while fostering a culture of safety and continuous improvement.

Job Duties

Key Responsibilities

Utility Infrastructure Expertise :

Maintain a comprehensive understanding of utility infrastructure, including pole inspections, restoration, underground inspections, and remediation.
Stay informed on industry standards, trends, and regulatory requirements, applying this knowledge to operational strategies.
Serve as a technical resource for teams, guiding them in best practices and efficient operations related to utility infrastructure projects.
Partner with cross-functional teams to address challenges specific to the utility sector, ensuring seamless execution of complex projects.

Safety and Quality Assurance :

Uphold safety as a core priority, ensuring all operations meet or exceed regulatory and company standards.

Conduct regular field audits and quality checks to ensure high standards of workmanship and compliance.

Act swiftly to address and resolve safety or quality issues, minimizing risk to the company and its clients.

Leadership and Development :

Apply advanced leadership competencies to manage and develop teams, even in complex or uncertain situations.

Mentor field managers and their teams, building leadership skills and preparing them for higher-level responsibilities.

Set the cultural tone for the segment, fostering an environment of accountability, safety, and excellence.

Lead by example, demonstrating a commitment to company values and encouraging continuous growth among employees.

Train and mentor teams to understand the importance of data integrity and its impact on operational and financial outcomes.

Client Interaction :

Act as the primary point of contact for clients, building strong relationships based on trust and consistent delivery of high-quality results.

Proactively address client needs, concerns, and feedback to ensure satisfaction and long-term partnerships.

Communicate project updates, performance metrics, and deliverables clearly and professionally to stakeholders.

Collaborate with clients to identify new opportunities and tailor solutions to meet their specific operational and financial objectives.

Financial Projections and Reporting :

Oversee the development of financial forecasts and budgets, ensuring alignment with segment goals and company policies.

Analyze financial data to track performance against projections, identifying trends, risks, and opportunities for improvement.

Provide detailed financial reports to segment leadership and clients, demonstrating transparency and accountability.

Monitor project costs and resource allocations, making adjustments to optimize profitability.

Ensure all operational data is accurate, complete, and delivered on time.

Regularly review data entry processes, invoicing, and reporting to identify and correct discrepancies.

Qualifications

Education :

Bachelor’s degree in business or a related field, or equivalent industry experience.

Experience :

Proven leadership experience in a senior-level role within utility infrastructure or a related field.

Extensive background in client-facing roles, with a history of building and maintaining strong professional relationships.

Demonstrated expertise in financial forecasting, reporting, and operational cost management.

In-depth knowledge of utility infrastructure, including field operations and regulatory compliance.

Skills :

Exceptional communication and interpersonal skills, with the ability to convey complex information clearly.

Strong analytical skills for evaluating financial, operational, and data-related performance metrics.

Proficient in project management tools, financial software, and data reporting systems.

Proficient in utility inspection and remediation.

Additional Information

Performance Metrics :

Safety compliance and incident resolution outcomes.

Team development and leadership effectiveness.

Client satisfaction by meeting / exceeding quality workmanship expectations.

Accuracy and timeliness of data quality and reporting.

Financial performance against projections, including profitability and cost management.

Work Environment :

This is a remote role which requires regular travel to client sites and field operations within the segment.

Company Overview

Divisional Overview

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

Accommodations : If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com.

Employment Type : Permanent

Job Type : Full Time

Travel Expectations : Up to 75%

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