What are the responsibilities and job description for the Front Desk Associate position at Forrest Solutions?
About Forrest Solutions
We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Forrest Solutions. As a key member of our operations team, this individual will provide exceptional customer service, manage front desk duties, and support various administrative tasks.
Key Responsibilities:
- Provide warm and welcoming greetings to guests, visitors, and employees.
- Answer inquiries, redirect as needed, and assist with guest needs.
- Maintain a clean, organized, and welcoming reception area.
- Ensure building security by following all policies and monitoring access through the security desk.
- Coordinate messenger services and package deliveries when needed.
Conference Center & Hospitality Support:
- Assist in setting up catering for meetings and ensure refreshments are stocked and replenished as needed.
- Support conference room setup and maintain cleanliness in break rooms and common areas.
- Restock pantries and ensure all supplies are readily available for guests and meetings.
Mailroom Functions:
- Sort incoming mail and route to appropriate departments and individuals.
- Handle outgoing mail, ensuring it is properly packaged, labeled, and sent to the correct recipient or destination.
Required Skills & Qualifications:
- Exceptional customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and organizational skills.
