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Research Associate

Forrester
Cambridge, MA Full Time
POSTED ON 7/15/2024 CLOSED ON 8/3/2024

What are the responsibilities and job description for the Research Associate position at Forrester?

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

The Research Associate works directly with a team of analysts who research, write, and publish reports to help business technology professionals succeed in their roles. This Research Associate will be supporting our Digital Business & Strategy and Retail teams.

Job Description:

Research:

  • Provide timely and value-added research support for designated analysts and provide backup to other analysts in the team.
  • Schedule and coordinate reference customer and vendor interviews.
  • Assist in creating survey questions and fulfilling surveys to collect data.
  • Analyze data and format into informational views as required.
  • Assist in building analytical models, maturity models, self-assessment tools, etc.
  • Provide support for presentation and graphics creation (not currently supported via SPi) for Forrester events, consulting, conferences, webinars, etc.
  • Conduct secondary research for published reports using industry sources, including competitive assessment and third-party data analysis.
  • Manage press and vendor community contacts.
  • Learn and handle quantitative work with Forrester’s data.
  • Coordinate use of social media platforms (blogs, Twitter, online community) in the research and publishing process.
  • Assist team managers with collecting and analyzing team performance metrics through data dashboards.

Job Requirements:

  • A BA/BS degree and a strong academic record. Undergraduate majors are welcome to apply; any quantitative or statistics interest is a major plus.
  • One to two years of varied undergraduate or postgraduate work experience.
  • Working knowledge of word processing and spreadsheet software.
  • Proficiency in touch-typing.
  • Familiarity with software development concepts and terminology is a big plus.
  • Strong organizational skills and keen attention to detail; resourcefulness in building reusable assets such as survey questions and formatted data outputs.
  • Outspoken and articulate approach to verbal and written communication; an outgoing and engaging personality, especially on the telephone.
  • Self-motivation and sharp analysis.
  • A passionate learner of technology; curiosity about subject matters such as digital customer experience technologies, mobile technologies, application development platforms, and/or big data.

We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.

Let’s be bold, together.

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FLSA Status:

Exempt

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.

Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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