What are the responsibilities and job description for the Front Desk Assistant, Dental Clinic position at Forsyth Technical Community College?
The Front Desk Assistant will be a member of a diverse team that supports the dental program/student achievement and success by providing support through secretarial and clerical services for the Forsyth Tech dental clinic.
Minimum Qualifications
You must possess the following: Standard requirement for all roles:
- Ability to work in a diverse environment.
- Experience with Microsoft Office and/or Google Workspace, spreadsheets, presentation and collaboration apps and software.
Essential Duties
- Schedule, confirm appointments, return calls for clinic patients, and follow up as necessary.
- General clerical and bookkeeping duties include filing, copying, scanning, accepting payment for services, balancing accounts, preparing deposits.
- Maintain dental clinic patient listings.
- Assist with maintaining electronic and paper records.
- Handle inquiries and requests for information from students and the public.
- Handle program area correspondence as requested.
- Type, reproduce, and distribute documents as necessary.
- Assist with faculty directed requests and needs related to dental program orientation for new or continuing students.
- Assist with preparation for faculty and staff training.
- Assist the dental clinic manager and faculty with checking in supplies and stock rotation.
- Attend specialized training activities that enhance job performance and foster diversity, equity and inclusion.
- Foster diversity, equity and inclusion with colleagues and students.
- Maintain confidentiality and security of sensitive information.
- Keep up to date with current information of the dental department.
- Assume responsibility for being familiar with and adhering to all policies of the College.
- Perform other duties as assigned by the dental clinic manager and program coordinator, dental programs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee will need to regularly operate and use computers, phones and other electronic
- equipment.
- The employee will frequently communicate and must be able to exchange accurate information with
- others.
- The employee may need to move around their office and/or campus to attend meetings/ classes and to access files, machinery or other job-related tools.
- The employee may need to lift and/or move equipment, tools or paperwork up to 25 pounds.
- The employee may need to position themselves by reaching, stooping, kneeling or crouching in order to adjust or collect equipment and/or supplies.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Workplace Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Encounters low to moderate noise levels in the work environment.
Posting Detail Information
Open Date
06/28/2023
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
If you need assistance, please contact HR at 336-734-7302. AA/EOE
Salary : $31,200 - $39,500
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