Operations Department - Administrative Assistant

Fort Bend Seniors Meals on Wheels

Operations Department - Administrative Assistant

Job Summary
Ability to perform under limited supervision and on own initiative, develops, implements, and performs advanced administrative duties. Position requires a broad knowledge of organizational practices, policies, and procedures. Project a professional company image through in-person and phone interaction. Duties include general clerical, receptionist, and project-based work. Work may be of a critical or confidential nature. These duties are always performed with the agency’s mission in mind.

Mission of Fort Bend Seniors Meals on Wheels

Fort Bend Seniors Meals on Wheels is committed to helping seniors remain independent by enhancing their quality of life through services and resources.

Qualifications and Skills

Minimum Education

High school diploma or equivalent. Some college or business management preferred plus computer training.

Minimum Skills and Experience:

-Three years of administrative support experience.

-Knowledge of Microsoft Office.

-Excellence in office skills (personal computer, office equipment, telephone etiquette, filing, documentation production, etc.).

-Excellent communication skills-both written and verbal.

-Excellent people skills and ability to interact productively with a diverse staff and volunteers at all levels.

-Excellent organizational and time management skills, detailed oriented and ability to multi-task.

-Ability to act with sound, independent judgment.

-Must be a team player; work efficiently with minimal supervision, providing excellent internal and external customer service.

Essential Duties and Responsibilities

· Processes Volunteer Applications.

· Coordinates Volunteer Orientations.

· Plans and assigns volunteers to Meals on Wheels (MOW) delivery routes.

· Collaborate with community partners to assign MOW routes when needed.

· Assign all other volunteer opportunities (Telephone Reassurance, Packers, Congregate, One-Time-Meal Delivery) to available volunteers.

· Create and modify documents using Microsoft Office.

· Perform general duties to include but are not limited to photocopying, mailing, filing and other administrative tasks.

· Maintain hard copy and electronic filing system.

· Learn and become proficient with CXM Data Base.

· Produce a monthly Roll-Forward showing volunteer engagement.

· Provide back-up support to Meals on Wheels Coordinator.

Physical Demands of Job

The physical demands described here are representative, not all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, and to use hands and fingers to feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 20 lbs.

Work Environment

Main Location: Fort Bend Seniors’ Administrative Office - Rosenberg
While performing the duties of this job, the employee may be needed to be in many different locations in the agency and in public venues.

Equipment Used: Telephone, Computer, Internet, Printer, Folding Machine, Photocopier, and Postage machine.

Supervises: Volunteer Base

Classification: Part-Time/non-exempt

Note: All Fort Bend Seniors Meals on Wheels & Much, Much More staff will make the provision of services to seniors their priority. Service is provided without regard to race, sex, creed, or disability. Staff is expected to work as a team to accomplish the mission and objectives of this agency. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Job Type: Part-time

Pay: $11.00 - $11.50 per hour

Expected hours: 28 – 30 per week

Schedule:

• Day shift

Work Location: In person

Salary : $11 - $12