What are the responsibilities and job description for the Outside Retail Sales Associate - Seasonal position at Fort Collins Nursery?
Position Summary
The Outside Retail Sales Associate is responsible for making our customers feel welcome and providing a superior retail experience. Sales Associates will assist customers with selecting plants, answering basic questions, identifying client needs and recommending solutions. A positive attitude and desire to resolve customer issues is an important aspect of this position. Additionally, the Sales Associates will assist with unloading trucks, stocking and caring for plants. This position reports to the Outside Personnel Supervisor and Outside Department Supervisors (Woodies & Perennials).
Position Responsibilities:
• Consult with customers to understand their needs and preferences related to merchandise.
• Provide information about plants, products, and Fort Collins Nursery services including sales and discounts.
• Maintain a positive attitude towards all staff and customers.
• Process and stock product, and participate in routine inventory checks and restocking as needed.
• Stay informed about product offerings, promotions, and upcoming special events.
• Handle customer issues in a way that improves employee relationships when possible.
• Daily care and maintenance of plants in Outside Departments.
• May be asked to conduct other basic tasks in support of general Nursery operations.
Position Requirements:
• Quick learner with an attention to detail.
• Effective communicator with strong conflict resolution and teambuilding skills.
• Time management and the ability to multi-task in a busy retail environment.
• Ability to anticipate customer needs and recommend appropriate products.
• Inter-personal relationship building skills with both customers and employees.
• Weekend availability/flexibility required.
• Extensive knowledge of Nursery products highly preferred.
• Ability to receive and process feedback in a constructive manner highly desired.
• Bilingual a plus.
Education and Experience:
• High school diploma or equivalent preferred.
• Previous retail experience preferred.
Physical Requirements:
• Must be able to lift 15 pounds repeatedly; may occasionally be required to lift up to 50 pounds.
• Prolonged periods of standing and walking throughout retail space.
• Position will be both indoors and outdoors in a variety of weather conditions.
• Position will be exposed to frequent temperature fluctuations.
