What are the responsibilities and job description for the Director of Premium Ticket Sales position at Fort Lauderdale United FC?
Job Title: Director of Premium Ticket Sales
Organization: Fort Lauderdale United FC
COMPANY INFORMATION:
Fort Lauderdale United FC is one of the 8 teams featured in the inaugural 2024 season in the USL Super League. Additional teams are set to join in subsequent seasons. Fort Lauderdale United FC plays their home matches at Nova Southeastern University, in Davie, Florida, formerly home to the Miami Dolphins training facility.
JOB DESCRIPTION
The Director of Premium Ticket Sales for Fort Lauderdale United FC is responsible for generating revenue through the sale of premium seating options, including suites and club seats, at Beyond Bancard Field. Working closely with the Founder and Chairman, the Director will support efforts to optimize revenue by managing a team focused on season ticket sales and premium inventory. This role involves implementing strategic sales plans designed to meet the organization’s revenue targets, specifically within the USL Super League, a division one professional women's soccer league.
ESSENTIAL FUNCTIONS
· Lead and supervise daily sales activities related to premium seating inventory.
· Develop and manage a talented sales team aimed at boosting premium seating revenue.
· Formulate and execute both short-term and long-term sales strategies.
· Guide and support the sales team’s initiatives to ensure alignment with departmental goals.
· Collaborate with Ticket Operations and Member Services to deliver exceptional customer service to all season ticket holders.
· Oversee accurate and timely reporting of sales activities and budget pacing for senior management review.
· Plan and execute special events and experiential programs to enhance premium seating sales opportunities.
· Oversee the creation of proposals, marketing materials, and multimedia resources.
· Foster a positive work environment by ensuring the development of well-qualified staff members.
· Achieve personal sales targets as established by the Founder and Chairman.
· Maintain comprehensive records to support sales activities, as defined by the organization.
· Develop and oversee departmental budget objectives, focusing on both revenue and operating expenses.
· Regularly communicate premium seating inventory availability to the sales team.
· Perform other duties as assigned.
QUALIFICATIONS AND SKILLS
· A Bachelor’s degree in Business, Sports Management, Marketing, or a related field is preferred.
· A minimum of 5-7 years of relevant experience with a professional sports team is required.
· Experience in the Florida market is advantageous.
· Fluency in English and Spanish is preferred.
· Prior experience with ticket systems.
· A solid understanding of USL Super League and international soccer is a plus.
· Must be highly proactive, goal-oriented, and motivated, with a positive attitude.
· Excellent interpersonal and communication skills, with a passion for outstanding customer service.
· Ability to manage changing priorities in a dynamic, high-pressure, and fast-paced environment.
· Skilled in presenting sales materials to executives and potential clients with confidence.
· Capable of managing multiple tasks and creatively solving day-to-day challenges.
· Must be extremely organized with a keen attention to detail.
· A strong work ethic is essential; must excel in a team-oriented setting with a drive to achieve results.
· Ability to collaborate effectively with other departments and organizations.
· Advanced proficiency in Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.