What are the responsibilities and job description for the Dental Front Desk Receptionist position at FORT WAYNE SMILES?
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and administrative support within a dental office environment. The ideal candidate will possess strong communication skills, a solid understanding of dental terminology, and experience with office management systems. As the first point of contact for patients and visitors, you will play a crucial role in ensuring a welcoming atmosphere while maintaining confidentiality and compliance with HIPAA regulations.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain the appointment calendar using office management software.
- Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
- Maintain patient records accurately while adhering to HIPAA guidelines.
- Assist with the preparation of care plans and documentation as needed.
- Utilize medical dental management systems such as Open Dental for patient data entry and retrieval.
- Support administrative tasks including filing, data entry, and managing correspondence.
- Collaborate with healthcare professionals to ensure seamless patient care.
Requirements
- Proficiency in dental terminology is preferred.
- Experience in dental office management or similar administrative roles is highly desirable.
- Familiarity with care plans and medical documentation processes.
- Knowledge of electronic health record systems such as Open Dental is a plus.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and adhere to HIPAA regulations at all times.
- Previous experience providing dental administrative support is advantageous.
Join our team as a Front Desk Receptionist where you can contribute to enhancing patient experiences while developing your professional skills in a supportive environment.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
Medical Specialty:
- Public Health
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20 - $25