What are the responsibilities and job description for the PBV Coordinator position at Fort Worth Housing Solutions?
Making an Impact
Fort Worth Housing Solutions is changing the face of affordable housing by providing mixed-income rental and home ownership opportunities that provide the foundation to improve lives.
What is Fort Worth Housing Solutions (FWHS)?
Fort Worth Housing Solutions manages Housing Choice Vouchers and other rental assistance programs that help families and individuals cover housing costs. FWHS works closely with numerous partners to promote economic independence and positive change in the lives of more than 33,000 individuals every day.
The Project-Based Voucher (PBV) Coordinator is responsible for performing technical and administrative activities related to the management of the Housing Choice Voucher - Program Project-Based Voucher (PBV) program.
In this role, the PBV Coordinator’s primary job responsibilities include:
- Performs Admissions and Continuing Occupancy duties.
- Manages and monitors PBV Wait Lists - both site based and central based wait lists. Uploads and sorts waitlist as needed for accuracy review. Makes corrections as needed.
- Creates and maintains reports to ensure accuracy of referrals.
- Assists applicants and properties with pre-application process.
- Receives referrals and completes intake data entry in Elite.
- Schedules and conducts appointments for the interview process.
- Determines applicant’s eligibility for program assistance.
- Collects all critical documentation for eligibility determination.
- Conducts background checks for all adults.
- Conducts past and existing housing subsidy status checks.
- Performs calculations to determine income eligibility.
- Transfers and briefs eligible families. Drafts and issues correspondence to all denied applicants.
- Completes Interim changes and Annual re-certifications for PBV participants
- Issues tenant-based vouchers to families requesting to move or who require a smaller or larger unit.
- Provides technical and professional assistance in resolving conflicts that transpire between applicants and managers including lease violations and resident complaints.
- Initiates Termination of Assistance of families for non-compliance, or non-performance, or other grounds.
- Maintains participant files and documents historical record for each participant file.
- Completes and documents approved rent increases.
- Attends meetings related to PBV. Notes and files information provided in the meetings.
- Reviews letters and forms to ensure conformance to current HUD regulations and FWHS policy. Revises and updates accordingly for supervisory approval.
- Reviews HAP contracts to ensure proper management of units. Maintains files to store PBV contracts, waitlist, and reports related to the property.
- Responds to requests for information from applicants, non-profit agencies, and general public regarding applicant processes and/or files.
- Develops and implements applicant outreach plans, as needed, for approval by Vice- President of Assistant Housing.
- Performs quality control on completed files to determine if they include the proper documentation and FWHS, HOTMA, and HUD policies and procedures have been pursued.
- Communicates program occupancy status, quality control results, information regarding program policy and/or procedural changes and major issues, concerns or problems to Vice -President of Assisted Housing.
- Drafts and implements PBV operational procedures for supervisory approval.
- Provides PBV training on policies and procedures to property management and staff.
- Interacts with other Departmental supervisors to address PBV programs needs to ensure completion of files for 100% occupancy.
- Has a working knowledge of all Assisted Housing programs in order to assist staff with overall agency needs.
- Performs other duties as assigned.
Required Knowledge, Skills, and Abilities (Qualifications):
- Bachelor’s degree in human services, Social Sciences, or related field from an accredited college or university. Two (2) years of progressively responsible experience in the area of low-income housing or leased housing, or an equivalent combination of experience and education.
- Knowledge of HUD policies and other Federal, State and local laws, rules and regulations related to low-income housing and FWHS policies.
- Knowledge of general office practices and procedures, business English and basic mathematics.
- Knowledge of spoken and written Spanish preferred but not required.
- Comprehensive and demonstrable knowledge of HUD HQS, inspection procedures and FWHS HCVP policies and procedures.
- Excellent communication and interpersonal skills.
- Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with participants, landlords and other employees.
- Ability to complete complex and detailed tasks in a timely manner.
- Ability to plan and prioritize duties.
- Must pass a pre-employment drug screening and criminal background check.
- Must possess a current Texas Driver’s License, have a driving record in good standing, and be eligible for coverage under FWHS’s fleet vehicle insurance policy.
