Front Office Medical Receptionist

Job Summary
Are you an organized and friendly individual with a knack for managing administrative tasks and creating a welcoming atmosphere? We are seeking a dedicated Medical Receptionist to join our exceptional healthcare team. In this essential role, you will play a crucial part in ensuring a seamless and positive experience for our patients.

As a Medical Receptionist, you will be the first point of contact for patients and visitors, handling appointment scheduling, managing patient records, and assisting with insurance and billing inquiries. Your role will involve coordinating with healthcare providers and staff to ensure smooth operations and efficient patient flow.

If you are adept at multitasking, possess excellent communication skills, and are passionate about providing outstanding customer service in a healthcare setting, we would love to hear from you. Join us and help make every patient’s visit a positive and organized experience.

How to Apply:

Apply through our job portal at: https://fortunafamilymedicineincorporated.bamboohr.com/careers. Join us in making a difference in healthcare! *Please note that the start date will not be until mid-May.*

Duties and Responsibilities:

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying clinical staff of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while applying in system accurately
• Maintaining office inventory and equipment by anticipating supply needs
• Maintains a clean and professional waiting room for patient satisfaction
• Check in/Check out patients in a timely manner while collecting all required documents
• Enters patient data quickly to ensure accurate records
• Verifies patient insurance eligibility and prepares patient accounts for appointments
• Processes patient faxes/mail quickly and properly refers records to appropriate persons
• Preparing patient charts and gathering information and documents from patients
• Ensuring that the medical records are organized, accurate and complete
• Creating digital copies of paperwork and storing the records electronically
• Filing the paperwork and reports of inpatients quickly and accurately
• Safeguarding patient records and ensuring that everyone complies with the HIPAA standards
• Transferring data into the facility’s main system database

Skills and Qualifications:

• Communication skills to converse clearly over the telephone and in person
• Organization and time management to manage a variety of tasks effectively
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
• Technological skills, such as using word processing and spreadsheet programs to track data
• Interpersonal skills to interact positively with patients who may be upset or stressed

Education and Experience:

• A high school graduate or equivalent required
• California driver’s license
• 1 year of receptionist/clerical work desired, although not required

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• 12 hour shift
• 3x12
• Day shift
• Monday to Friday
• Rotating shift
• Rotating weekends

Work Location: In person

Salary : $21