Front Office Medical Receptionist

• Job Summary: The Medical Receptionist is the first point of contact for patients and visitors, responsible for providing exceptional customer service while managing the front desk operations of the medical office. This role involves scheduling appointments, maintaining patient records, and ensuring a smooth workflow to support the healthcare team.

Key Responsibilities:

• Greet patients and visitors warmly and professionally.
• Answer phone calls promptly, directing inquiries to the appropriate personnel.
• Schedule and confirm patient appointments, ensuring accurate documentation in the scheduling system.
• Collect and verify patient information.
• Maintain organized patient records and ensure confidentiality in compliance with HIPAA regulations.
• Process patient payments and manage membership inquiries.
• Assist with administrative tasks such as filing, faxing, and managing correspondence.
• Coordinate with medical staff to ensure efficient patient flow.
• Respond to patient questions and concerns with empathy and professionalism.
• Maintain a clean and welcoming reception area.

Qualifications:

• High school diploma or equivalent
• Previous experience as a medical receptionist is preferred but not required.
• Strong communication and interpersonal skills.
• Proficiency in electronic health record (EHR) systems and Microsoft Office Suite.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.

Working Conditions:

• Work in a clinical setting, interacting with patients, families, and healthcare professionals.
• May require evening or weekend hours based on office needs.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Medical Specialty:

• Primary Care
• Urgent Care

Schedule:

• 10 hour shift
• 4x10
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $16 - $20