Senior Director, eCommerce

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here

Job Description

As the Senior Director, eCommerce for Moen, you will spearhead the strategic vision and execution of eCommerce initiatives across our retail channel partners. Your leadership will play a pivotal role in driving business growth, exceeding market performance, and achieving financial targets in collaboration with our ecommerce partners. In this role, you will oversee a high-performing team, cultivate strong partnerships, and develop data-driven marketing strategies that enhance brand visibility, optimize channel performance, and maximize revenue potential. You will also be responsible for leading customer relationships with our ecommerce customers, driving joint business planning with them, and managing the P&L for this channel.

You will collaborate cross-functionally with teams across Marketing, Sales, Product Management, Finance, Revenue Growth Management (RGM) and Operations to ensure a seamless, integrated approach to market execution. Your ability to drive alignment and innovation within a dynamic, multi-brand environment will be critical to expanding Moen’s presence in key market segments.

Location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness and recreation.

Key Responsibilities:

• Manage the P&L of the e-commerce channel with full responsibility of sales and leading the development and execution of eCommerce growth strategies and initiatives for all product categories (faucets, showering, sinks, bath accessories, bath safety and other ancillary product categories as appropriate) in support of SBU growth and revenue targets.
• Lead the Moen eCommerce team in the areas of Strategic Account Management, Demand Generation & Discoverability, Digital Experience, eCommerce Channel Strategy, and Operations.
• Provide eCommerce expertise and thought leadership to the organization.  Identify, track, and communicate key business trends within online channels.
• Lead the analysis of key online trends, pricing factors and competitive activity based on data, analytics, and consumer insights.
• Evaluate online expansion opportunities including new partnerships.
• Develop integrated demand generation strategies that will enable aggressive growth and share gains in the eCommerce channel.  Work with sales and marketing leaders across the enterprise to develop and deliver the company's long and short-term growth plans.
• Develop influential relationships with key decision makers and executives at key e-tailers and related channel partners. Provide leadership on account service needs to ensure timely execution and follow-up of all activities.
• Develop and execute account-specific eCommerce and digital strategies through deep understanding of how customer strategies align with Moen’s goals. Ensure programs are aligned across customer teams.
• Identify & pursue new and emerging business development opportunities within the eCommerce channel.
• Provide strategic thought leadership on product development, pricing, and product assortment specific to Moen’s online channels.
• Develop appropriate analytical frameworks, reporting, and tools to measure the ROI and track effectiveness of all merchandising, marketing, and promotional efforts.
• Oversee the coordination of eCommerce-related supply chain, operations, or product packaging initiatives to support and grow key account relationships.

This is an exciting opportunity to lead transformational eCommerce strategies within a globally recognized brand. If you are a dynamic marketing leader passionate about innovation, data-driven decision-making, and driving market success, we invite you to join Moen and make a significant impact!

Qualifications

Required Qualifications:

• Minimum of 10 years of related experience inclusive of 5 years of eCommerce P&L management experience as well as 5 years of experience managing a team.  Demonstrated ability to lead, manage and develop associates, drive accountability at all levels, and persistently deliver results.
• Demonstrated strong sales skills, eCommerce & digital marketing expertise, broad business acumen, and operate with an ownership mindset.
• Demonstrated experience in eCommerce channel or account management role(s) which includes at least five years managing eCommerce accounts such as Amazon, Wayfair, HomeDepot.com, WalMart.com, or Build.com.
• Demonstrated track record of progressive thinking with a bias towards removing barriers, creating the new and different, and outperforming the marketplace.
• Strong business and financial acumen creating with broad business perspectives, proven ability to manage and measure work.
• Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all Moen customers, subsidiaries, agents and sales force.
• Experience in a matrixed organization, demonstrating strong cross-functional leadership and collaboration skills.
• Strong knowledge of retail sales channels, distribution models, and consumer behavior.
• Ability to analyze data, extract insights, and leverage business intelligence tools (e.g., Tableau, Google Analytics, Adobe Reporting) for strategic decision-making.
• Demonstrated expertise in project management, multi-tasking, and meeting tight deadlines.
• Excellent written, verbal, and presentation skills with a proven ability to influence key stakeholders.
• Advanced proficiency in 3rd party e-commerce data intelligence platforms such as Profitero/Stackline, in addition to proficiency with Tableau, Excel, PowerPoint, and Word
• Ability to travel 30% to various office locations and customer engagements.

Core Competencies:

• Analytical capabilities: Deeply passionate about analyzing 3rd party tools (e.g., profitero) and in-house data sources (e.g., POS, Shipment, Customer profitability) to drive competitor, customer, and product driven business outcomes.
• P&L management: Ability to leaad win-win negotiations with customers on an ongoing basis and an inquisitive attitude to explore best practices customer profitability management.
• Attracts Top Talent: Builds and sustains a high-performing, digitally fluent team by identifying, recruiting, and retaining top eCommerce and marketing talent. Creates an environment that fosters professional growth, encourages innovation, and holds team members accountable to high standards of performance in support of Moen’s ambitious online growth targets.
• Cultivates Innovation: Champions a forward-thinking culture that challenges the status quo and embraces experimentation in digital channels. Drives innovative eCommerce strategies, tools, and customer engagement models to differentiate Moen in a crowded marketplace, with a focus on discoverability, personalization, and optimized online experiences.
• Drives Vision & Purpose: Inspires and mobilizes teams and partners around a clear strategic vision for Moen’s digital commerce future. Aligns internal and external stakeholders on long-term objectives while translating that vision into actionable plans that drive sustainable market share growth and deeper customer engagement across key retail platforms.
• Financial Acumen: Demonstrates deep understanding of financial drivers impacting eCommerce performance, from pricing and margin management to promotional ROI and operational costs. Uses data, analytics, and business intelligence tools to guide decision-making and optimize digital investments that drive profitability and revenue acceleration.
• Strategic Mindset: Thinks critically about industry trends, competitive threats, and evolving consumer behaviors to shape Moen’s digital commerce roadmap. Connects the dots between short-term execution and long-term business goals, leveraging insights to prioritize high-impact opportunities and ensure cross-functional alignment across the organization.

Preferred Qualifications:

• MBA in Marketing, Business, or related field.
• Previous experience in consumer goods or durable goods industries in ecommerce channels.
• Deep understanding of digital channels and merchandising.
• Experience in project management and marketing production.
• A creative, strategic thinker who thrives in fast-paced environments and cross-functional team settings.

Additional Information

Additional Information:

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $140,000 USD - $220,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at www.fbin.com/careers>.