What are the responsibilities and job description for the Medical Front Desk Receptionist position at Forum Health LLC?
Forum Health is a nationwide network of medical providers and offices specializing in precision integrative and functional medical services. We are looking to hire a Medical Receptionist to help support the daily functions of our busy Asheville, NC office. The hours of this position will revolve around the office hours of 8 AM to 5PM Tuesday-Friday
The receptionist will provide customer service to our patients and administrative support to our Medical team. This is a fast paced Medical Office with a high volume of calls and patients. This position serves as the company’s first impression to all of our patients and visitors, we expect the person in this role to both dress and act professionally at all times.
*Requirements Education/Experience*
- High School Diploma/GED
- Excellent customer service skills
- Excellent phone etiquette
- Detail oriented
- Ability to Multitask
- Team Player
- Integrative medicine experience a plus
- Excellent communication skills both verbal and written
- Comfortable with daily office and administrative duties
- Familiar with Outlook 365
- Comfortable with EMR System
Duties and responsibilities include the following. Other duties may be assigned.
- Greet Patients
- Answer incoming calls, faxes and emails
- Taking detailed messages for the Medical staff
- Provide each patient with excellent, personalized service
- Scheduling appointments
- Invoicing and inventory control
- Accounts Receivable
- Patient documentation
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 2 years (Required)
- Customer service: 1 year (Required)
- EMR systems: 1 year (Required)
Work Location: In person
Salary : $17 - $18
