What are the responsibilities and job description for the Client Coordinator position at Forum Health?
Join Us in Revolutionizing the Cancer Care Journey!
Are you ready to make a meaningful impact on patients' lives?
At Doctors Studio, we specialize in delivering cutting-edge healthcare experiences. We seek a dedicated Client Coordinator to guide patients through their annual adjunctive complementary cancer testing and treatment journey. This is more than a role—it’s an opportunity to provide hope, clarity, and life-changing support to those navigating a critical health journey.
About the Role
As the Client Coordinator, you’ll be the trusted navigator for patients undergoing annual RGCC cancer testing and treatment. You’ll ensure that every step of their journey—from initial consultation to treatment completion—is seamless, supportive, and empowering. This role is perfect for someone who thrives in a fast-paced environment, has a passion for patient advocacy, and excels at creating organized, transformative experiences.
What You’ll Do
Patient Guidance & Support
Serve as the primary contact for patients navigating RGCC testing and treatment, ensuring they feel informed, cared for, and supported every step of the way.
Clearly explain the RGCC testing process, adjunctive therapies, and follow-up care, making complex information easy to understand.
Offer empathy and encouragement, addressing emotional and practical patient concerns.
Journey Coordination
Schedule appointments, coordinate testing, and manage communication between patients, clinical staff, and external laboratories.
Maintain accurate records, ensuring all documentation is completed, compliant, and organized.
Monitor and track the RGCC testing and treatments to ensure timely follow-ups and treatment plans.
Experience Creation
Build strong, trusting relationships with patients, serving as their advocate and guide throughout the process.
Collaborate with the clinical team to deliver a cohesive, patient-centered care experience.
Capture and share patient success stories to inspire hope and highlight outcomes.
Continuous Improvement
Identify opportunities to enhance the patient journey, from simplifying processes to implementing new tools.
Stay informed about advancements in RGCC testing and adjunctive therapies to provide the latest insights to patients.
Why You’re Perfect for This Role
You’re empathetic and thrive on helping patients through challenging experiences.
You excel at simplifying complex information and making it approachable.
Your organization skills rival the best; you always keep details from slipping through the cracks.
You’re tech-savvy and can easily manage multiple platforms like EMRs and CRMs.
You have experience in patient care coordination, customer service, or healthcare settings (oncology experience is a plus).
What You Bring to the Table
Experience
2 years in patient care coordination, sales, or customer service roles, preferably in a medical or healthcare environment.
Familiarity with RGCC testing or adjunctive cancer care is a solid but unnecessary advantage.
Skills
Exceptional communication skills—both written and verbal.
High emotional intelligence and the ability to connect with patients on a personal level.
Proficiency in EMR and CRM systems, as well as digital communication tools.
Strong problem-solving and critical thinking abilities.
What’s in It for You?
The opportunity to make a lasting impact on patients’ lives.
A supportive, mission-driven team committed to excellence in patient care.
Room for professional growth and development within a cutting-edge healthcare environment.
The satisfaction of knowing your work truly matters.
A Day in Your Life as an RGCC Client Coordinator
Morning: Welcome new patient inquiries, schedule appointments, and guide patients through onboarding.
Midday: Collaborate with the clinical team to ensure seamless care transitions and track test results for follow-up.
Afternoon: Support patients via calls or virtual meetings, answer their questions, and address concerns.
End of Day: Organize and document patient interactions, plan for upcoming appointments, and celebrate another day of changing lives.
Is This Your Calling?
If the thought of guiding patients through transformative healthcare experiences excites you, we want to hear from you. This isn’t just another coordinator role—it’s a chance to change lives, one patient at a time.
Apply now and become part of our mission to revolutionize cancer care through RGCC testing and treatment.
Let’s build hope, trust, and healing—together.
