Front desk/Medical Assistant

Forum Health is a nationwide network of medical providers specializing in functional medicine. We take pride in helping our patients reach their full wellness potential using precision functional and integrative treatments.

We are proud to announce that our West Bloomfield office is in need of a reliable, customer-oriented Medical Receptionist/Medical Assistant to join the team.

Job Description

The Full Time Medical Receptionist/Medical Assistant will provide customer service to our patients and administrative support to our Medical team. This is a fast-paced Medical Office with a high volume of calls and patients. This will be a will be part time and Full Time position Monday-Thursday 9:00am-5:00pm. and Friday's 9:00AM-2:00PM No Weekends. This position serves as the company’s first impression to all of our patients and visitors, so we expect the person in this role to both dress and act professionally at all times. This is a cross-trained hybrid role with full administrative duties and some clinical duties. This role requires flexibility in day-to-day tasks and the initiative to fill in where needed.

Education/Experience

• High School Diploma/GED
• Excellent customer service skills
• EMR Experience
• Excellent phone etiquette
• Detail oriented
• Ability to Multitask
• Team Player
• Excellent communication skills both verbal and written
• Comfortable with being cross trained in daily office and administrative duties, plus clinical duties
• Integrative medicine experience a plus
• Phlebotomy experience a plus, training available if needed

Duties and responsibilities include the following. Other duties may be assigned.

Administrative Duties:

• Greet Patients
• Answer incoming calls, faxes and emails
• Taking detailed messages for the medical staff
• Provide each patient with excellent, personalized service
• Scheduling appointments
• Invoicing and inventory control
• Accounts Receivable
• Order fulfillment and shipping
• Patient documentation

Clinical Duties:

• Assist with clinical procedures, such as sexual wellness, aesthetics, and Thyroflex procedures
• Basic patient vitals i.e. blood pressure, weight, height
• Take patient medical history
• Draw blood, and process specimen
• Performing basic laboratory tests, if needed
• Patient Injections
• Instructing patients about medications and treatment plans
• Authorizing medication refills to pharmacies and in-clinic

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401 Matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Employee discounts program