Front desk Receptionist/Medical Assistant

Forum Health is a nationwide network of medical providers specializing in functional medicine. We take pride in helping our patients reach their full wellness potential using precision functional and integrative treatments.

Forum Health network needs a reliable, customer-oriented Medical Receptionist/Medical Assistant to join our Clarkston,MI office.

Job Description

The Full Time Medical Receptionist/Medical Assistant will provide customer service to our patients and administrative support to our Medical team. This is a fast-paced Medical Office with a high volume of calls and patients. Office hours are Monday-Thursday 8:45am-5:15pm and Friday 8:45-12:15pm. This position serves as the company’s first impression to all our patients and visitors, so we always expect the person in this role to both dress and act professionally. This role requires flexibility in day-to-day tasks and the initiative to fill in where needed.

Education/Experience

• High School Diploma/GED
• Excellent customer service skills
• EMR Experience
• Excellent phone etiquette
• Detail oriented
• Ability to Multitask
• Team Player
• Excellent communication skills both verbal and written
• Comfortable with being cross trained in daily office and administrative duties, plus clinical duties
• Integrative medicine or med spa experience a plus
• Phlebotomy experience a plus
• Duties and responsibilities include the following. Other duties may be assigned.

Administrative Duties:

• Greet Patients
• Answer incoming calls, faxes, and emails
• Taking detailed messages for the medical staff
• Provide each patient with excellent, personalized service
• Scheduling appointments
• Invoicing and inventory control
• Accounts Receivable
• Order fulfillment and shipping
• Patient documentation
• Relaying patient instructions about medications and treatment plans
• Communicating and authorizing medication prescriptions and refills to pharmacies and in-clinic

Job Type: Full-time

Pay: $18.00-$21.00 per hour.