What are the responsibilities and job description for the Front desk Medical Receptionist position at Forum Health?
Forum Health is a nationwide network of medical providers and offices specializing in precision integrative and functional medical services. We are proud to announce that we are looking to hire a full time Medical Receptionist to help support the daily functions of our busy Orem, UT office. The hours of this position will revolve around the office hours of 8 AM to 5 PM Monday through Thursday and 8am to 1pm on Friday's .
The Receptionist will provide customer service to our patients and administrative support to our Medical team. This is a fast paced Medical Office with a high volume of calls and patients. This position serves as the company’s first impression to all of our patients and visitors, we expect the person in this role to both dress and act professionally at all times.
*Requirements Education/Experience*
- High School Diploma/GED
- Excellent customer service skills
- Excellent phone etiquette
- Detail oriented
- Ability to Multitask
- Team Player
- Integrative medicine experience a plus
- Excellent communication skills both verbal and written
- Comfortable with daily office and administrative duties
- Familiar with Outlook 365
- Comfortable with EMR System
Duties and responsibilities include the following. Other duties may be assigned.
- Greet Patients
- Answer incoming calls, faxes and emails
- Taking detailed messages for the Medical staff
- Provide each patient with excellent, personalized service
- Scheduling appointments
- Invoicing and inventory control
- Accounts Receivable
- Patient documentation
