What are the responsibilities and job description for the Air Export Coordinator position at Forward Air?
Company Overview : Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation / deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.Position : Air Export CoordinatorCore Responsibilities & Duties : Handle tracking, tracing, and data entry on the movement of air cargo shipments to ensure accurate milestones are metMaintains effective communication and collaboration with team to ensure daily, weekly, and monthly goals are metCommunicate with all parties : i.e., air carriers, brokers, warehouses, CFS’s, customers, agentsAssist export teams on all aspects of cargo transportation and data managementAttitude and ability to manage high volume communications and data tracking toolsProvides Air Export services to client companies, ensuring timely and accurate processing of documentation and all other aspects of customer requirements, including, but not limited to, booking shipments, preparing Airway bills, pre-alerts, documentation required for clearance at destination, packing lists, input of data for tracking and tracing shipments, as requiredAdheres to SOPs for routing of shipments according to client instructionsResponsible for ensuring accurate data entry and communication for Export shipments, including timely update of internal and external milestonesResponsible for adherence to U.S. customs, TSA, and all other government agencies’ rules, laws and regulationsTroubleshoot problems – ability to think through exceptions and provide solutionsResponsible for service processes, continuously striving for improvements to service and qualityAssists the day-to-day operations of the team to ensure that customer requirements are metOther duties as assignedJob Requirements & Qualifications : Minimum of 2-3 years of experience in international export operationPrevious knowledge of air cargo transportation / operations preferredPrevious experience with CargoWise is a plusAbility to work overtime as neededProficient in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.Strong written and verbal communication.Must excel in effectively interacting within a diverse, multicultural environmentWhat We Offer : Competitive base salaryPaid time off within the first year of employment, sick time and holidaysCompany provided life insuranceHealth, vision, and dental insurance optionsCommuter benefit planOptional supplemental life insurance401(k)A great place to work with a terrific cultureForward Air is an Equal Opportunity employer.#INDAbout UsSince 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger / cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https : / / www.newsweek.com / americas-most-trustworthy-companies-2022 / transport-logistics-packaging) " publicationAbout the Team
