Refugee Support Services Case Manager

Are you passionate about empowering others to achieve their dream? Join our team as a Refugee Support Services (RSS) Case Manager where you’ll work closely with refugee clients, guiding them through job search, career growth, and self-sufficiency. 

In this role, you’ll provide vital job placement support, work with employers to secure meaningful employment and help clients access services that support their families. This is your chance to be a positive force in someone’s life journey—apply today and be part of a team making a real difference!

What You’ll Do:

• Advocate for refugee clients by connecting them with local employers and placement opportunities.
• Offer comprehensive job search, development, and placement services to employed and job-seeking customers.
• Conduct employability assessments and create tailored case plans with each customer, helping them set and achieve self-sufficiency goals.
• Collaborate with a network of colleagues, community organizations, and employers to ensure customers have access to needed services.
• Accurately document customer progress, submit required reports, and maintain all case records in compliance with program standards.

What We’re Looking For:

• A compassionate professional with experience in case management, ideally with diverse and refugee populations.
• Skilled in job development, placement strategies, and relationship-building with employers.
• Strong communication skills and organizational abilities.
• Ability to work both independently and collaboratively within a team.
• Understanding of state laws and administrative rules regarding program requirements.
• A bilingual candidate is highly preferred to best serve our customer base.

Qualifications:

Associate’s degree and 2 years of work-related experience. Alternatively, a combination of education and relevant experience that demonstrates the necessary skills and qualifications for this position. 

We value diverse backgrounds and experience, so non-traditional education paths and varied work experience are encouraged to apply. 

Maintain valid driver’s license with an acceptable driving record.

Why Join Us?

 This position offers the opportunity to make a meaningful impact on the lives of others while working in a supportive, team-oriented environment. You’ll have the chance to contribute to your community and support families on their path to financial independence.

• Make a Difference: Directly impact lives by helping people secure fulfilling careers. 
• Collaborative environment: Work alongside a dedicated team committed to empowering others.
• Growth Opportunities: Embrace continuous quality improvement and innovative career readiness services. 
• Competitive Pay: minimum starting at $23.78/hr. Additional for direct experience beyond the minimum requirements. 
• Competitive Benefits: Enjoy a comprehensive benefits package, including the following insurance options: Medical (HMO), Dental, 100% company paid Vision, 100% company paid Short-Term Disability, 100% company paid Long-Term Disability, and 100% company paid Life. 401(k) plan with up to 6% match and no vesting period. Generous PTO plan with accruing 4 weeks the first year of employment and 12 paid holidays. 

Ready to empower others and transform lives? Apply now to join our team as a RSS Case Manager!

At Forward Service Corporation we seek diversity. Differing perspectives lead to innovation. We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity or veteran status.