What are the responsibilities and job description for the Intermodal Terminal Manager position at Forward?
Position: Intermodal Terminal Manager
Job Description:
Forward Intermodal is seeking a capable and career-oriented Terminal Manager to lead our intermodal operation. The ideal candidate will manage all terminal staff to include dispatch, maintenance, and drivers. He/she will provide planning for, direction to, and will control available resources associated with safety, compliance, and equipment maintenance. In addition, he/she will provide training, performance feedback, and provide disciplinary recommendations when necessary.
Core Responsibilities & Duties:
- Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for intermodal operations
- Guarantee audit compliance within all areas of the operation
- Review terminal operating reports and adjust operations for increased efficiencies
- Create onboarding strategies for hiring, training, and overall employee retention
- Focus on employee development: organic growth through cross-training
- Manage and react to day-to-day operational requirements in a professional and timely manner
- Directly supervise all activities of all drayage personnel
- Ensure appropriate operational plans to maximize company and fleet assets
- Coordinate work assignments, monitor performance, and provide training on relevant job duties
- Provide a clean, safe working environment for all personnel and visiting customers
- Other duties as assigned
Qualifications:
- Ability to drive performance of direct reports and lead a team in a lean freight environment
- Understand P&L statements and analyze areas for production improvement
- Minimum 3 years intermodal experience
- Degree or 5 years equivalent work experience preferred
- Demonstrated operational management experience of minimum 15-person unit or larger required
- Ability to communicate effectively with all levels of operations
- Must be flexible to work weekends and nights
Skills:
- Ideal candidate will possess a “can do” attitude with a “will do” work ethic
- Must have the ability to work in a fast-paced environment
- General computer skills - Microsoft Office, Outlook
- Excellent communication and problem-solving skills
Forward Air is an Equal Opportunity employer.
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