What are the responsibilities and job description for the Customer Service Specialist position at Forza Marketing, Inc.?
Job Description
Job Description
As a Customer Service Specialist, you will be the liaison for our clients to build their brand and sales through product launch events in the Reno, NV area. The focus is on community outreach and engagement with our client's products and services.
We have certified key tech trainers who work on-site to train our marketing and sales team on how to provide the best results for the client and customers while providing fast-paced upward movement in our employees’ careers.
Responsibilities :
Engage with customers, promote and create accounts, and assist existing customers.
Cut and program keys for the customer.
Pursue a deep understanding of products, and stay updated on their features.
Collaborate with the team to meet targets and drive overall team success.
Self-motivated with a focus on problem-solving.
Participate in training to enhance sales and management departments.
Requirements :
Must be legally authorized to work and drive in the United States.
Strong interpersonal and communication skills, with the ability to engage and connect with
customers.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Willingness to learn and adapt to new marketing techniques and industry trends.
At least 1 year of experience working in similar fields
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