What are the responsibilities and job description for the Lead - WMS - Wallingford, CT M-F 8:00am-4:30pm position at Fosdick Fulfillment?
Fosdick Fulfillment is hiring a WMS Lead for our Wallingford, CT location Monday through Friday 8:00am-4:30pm
Position Summary
The WMS Lead will assist in training, demonstrating, and troubleshooting the Warehouse Management System within the Operations. The essential duties and responsibilities listed below are examples of activities that support this overall responsibility.
SUPERVISION RECEIVED
The WMS Coordinator works under the direction of the Operations Manager.
Principle Duties And Responsibilities
The physical and mental requirements described below are representative of those that must be met by an employee to perform the principle or essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Position Summary
The WMS Lead will assist in training, demonstrating, and troubleshooting the Warehouse Management System within the Operations. The essential duties and responsibilities listed below are examples of activities that support this overall responsibility.
SUPERVISION RECEIVED
The WMS Coordinator works under the direction of the Operations Manager.
Principle Duties And Responsibilities
- Serves as trainer to all operational departments; updates according to change management protocols.
- Collaborate with all departments to assist in driving end to end process consistency and effectiveness related to Company goals and objectives.
- Interact with employees to answer questions, train and perform software demonstrations as requested.
- Assists with recording and tracking all troubleshooting requests as a means to identify trends as well as utilize as a continuous improvement vehicle to improve software and create efficiencies across all business units.
- Provide initial troubleshooting support and escalate issues to the WMS Manager/Operations Manager as required
- Maintain required records, reports and files in an organized manner in paperless format.
- Participates in projects that drive continual improvement throughout the organization.
- Interacts and collaborates with all levels of the organization to drive process changes and is innovative in support of the company objectives.
- Advocates for the adoption of best practices to ensure standardization across all business units and their respective functions.
- Participates in client transitions from legacy WMS to new WMS, including warehouse setup
- Manages WMS backorders, by client, ensuring SLAs are met including hospital cart maintenance and corrections
- Assist with warehouse, inventory, and production duties as need.
- Assists with special projects from time to time as required and performs other job- related duties as requested.
- 2-3 years of working experience in relative field with relevant WMS experience
- Exceptional computer skills within Microsoft Office Suite and must have a thorough understanding of how business software systems interrelate.
- Inventory software experience specifically working with WMS.
- Must be detailed orientated and well organized with leadership skills and the ability to follow established process, procedures and work instruction,
- Exhibits the ability to collaborate inter-departmentally and Clients with ease.
The physical and mental requirements described below are representative of those that must be met by an employee to perform the principle or essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- The ability to stand and walk for prolonged periods, 8 or more hours.
- The ability to use hands to pick up objects and operate tools or controls and reach with hands.
- The ability to bend or stoop at knees or waist; twist at waist to retrieve item.
- The ability to lift and carry up to 30 pounds and team lifts parcels weighing more than 30 pounds
- The ability to use written source of information to key data into system.
- Specific vision abilities, including close vision and the ability to adjust focus.
- Activities requiring sustained concentration when performing data entry functions.
