BI Family Coordinator

FAMILY COORDINATOR  

Job Category: Behavioral Interventionist Program 

Job Status: Full-time, exempt position 

Reports to: Behavioral Interventionist Program Manager

Job Summary: The Family Coordinator provides case management to families in the Behavioral Interventionist (BI) Program

Responsibilities:

Leadership & Case Management 

• Family satisfaction: proper support, advocacy, resources, communication
• Complete assessments, track client progress, adapting to family's needs
• Attend court & other meetings
• Match BI’s to homes, resolving issues, attend team meetings
• Help set up Meet & Greets, Shadow Shifts, Observation Shifts, etc.
• Plan/facilitate BI Monthly Staff Meetings
• Update BIC of family needs & changes that impact BI services
• Review Incident Reports with BIC
• Facilitate Referral Triage, Intake, Meet & Greets
• Complete Recommendation & Approval Letters for service
• Create Individualized Behavioral Plan for each client
• Provide intake process updates:  when put on waitlist, approval, BI hiring process
• Complete quarterly meetings with each family
• Submit renewals on time
• Review Behavioral Plan, approval for any changes
• Complete/Submit End of Month Reports
• Complete Case Closure & Aftercare Follow-up meetings & documentation
• Review BI Quarterly Summaries

Outcome Planning/PQI 

• Complete agency reports & statistics
• Track/report program outcomes & quality assurance
• Resource provider files are in compliance
• Enter all data necessary for the KU Research Study in SAM
• Upload all client documentation/updates in SAM
• Complete Incident Report Reviews
• Work with branch office to ensure program fidelity

Qualifications & Preferred Skills 

• MA/MS (or BA/BS 2 years in non-profit social service agencies) in social work, psychology, public administration, or related human services field
• Previous experience with at-risk populations required
• Familiarity with the child welfare system, preferred
• Setting priorities, creating efficiencies, guiding investment in people/systems
• Core understanding of program development, implementation & evaluation
• Outstanding organizational & planning skills
• Commitment to the principles of support & advocacy for foster & adoptive families
• Strong verbal & written communication skills
• Leadership, team management, interpersonal skills; ability to establish rapport/build trust
• Advocate for positive outcomes within multidisciplinary, diverse, dynamic professional teams
• Flexible, self-starter; multi-tasker, detail-oriented, can meet deadlines
• Model ethical/professional behavior at all times
• Participate in required meetings/professional memberships and trainings
• Experience with marginalized communities a nuanced understanding of systemic oppressions
• Flexibility/adaptability to meet the needs of a wide range of cultures, people, organizations

Compensation & Benefits 

• Compensation commensurate with experience
• Comprehensive benefits package including:
• Highly-competitive health plan
• Health Reimbursement Account with generous employer contribution
• Life insurance & long-term disability at no cost to employee
• Voluntary life & short-term disability options available
• 403(b) retirement plan with up to a 6% employer match
• FSA with medical expense & dependent care options
• Employee Assistance Program
• Generous PTO holidays

FAC does not & shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring & firing of staff, selection of volunteers & vendors, & provision of services. We are committed to providing an inclusive & welcoming environment for all members of our staff, volunteers, subcontractors, vendors, & members.  

Employee Name Printed: __________________________________                   

Employee Signature: ______________________________________                     Date:___________________________ 

Salary : $50,000 - $52,000