Collections Supervisor [UDHG]

Position Overview The Collections Supervisor assists the AR Collections Manager with the oversight of the collections department. They supervise staff to ensure all money owed to the Company is billed and received correctly and in a timely fashion. The Collections Supervisor must have the expertise in evaluating customer accounts and handling escalated delinquent accounts. They must possess leadership skills as well as the ability to work in teams.    Key Responsibilities Manage daily credit operations and execute strategies to ensure timely collection of customer receivables Ensure the integrity of the AR Manage and collect a portfolio of accounts Assist in the resolution of issues raised by collections coordinators Drive performance of collections coordinators to achieve DSO and past due goals Manage team’s performance including reviews and coaching Train new employees on all processes Assist in the implementation of best practices and methods to make sure there is quality and efficiency Report daily, weekly, monthly AR and collections, by branch   Requirements Bachelor's degree 3 years of relevant experience Advanced computer skills in MS Office Experience in the construction industry including AIA billings, 2nd tiers, retainage AR and closeouts. Exceptional attention to detail, and talent for accuracy and precision Ability to multitask, prioritize and manage time to move with great efficiency Embraces customer service   UDHG Benefits A friendly and supportive work environment Competitive pay and incentives For full-time employees, benefits include Medical, Dental, Vision, Life, Disability, and 401(k) plans. Career growth opportunities