What are the responsibilities and job description for the Finance Operations Manager position at Foundation Finance Company, LLC?
About the Role
The Account Servicing Assistant Manager will play a crucial part in the day-to-day operations of the Account Servicing Department. This role requires strong organizational skills, excellent communication abilities, and the capacity to work well under pressure.
Key Responsibilities
- Assist the Account Servicing Manager with ongoing training, development, and quality control of the department.
- Monitor staffing issues and make changes to ensure adequate phone coverage.
- Support all departments with Verifications, Credit Applications, inbound/outbound calls, customer service, and night/weekend coverage as needed.
- Work directly with the Account Servicing Manager and management team/administrative staff to identify areas of potential process improvement.
This is an exceptional opportunity for a highly motivated individual to grow professionally and make a significant impact on our organization's success.