What are the responsibilities and job description for the Director, Operations position at Foundation Partners Group?
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Director of Operations to support our Seaside Funeral Home in Seaside, CA. In this role, you will be responsible for providing leadership and oversight to day-to-day operations, Team Member development, customer service standards, facility management, and the overall financial performance of multiple locations of different segments. You must have outstanding interpersonal skills, multi-dimensional thinking, strong organizational aptitude, and the desire to be a change agent.
Overview & Responsibilities :
Learns, launches, implements, and maintains company initiatives as outlined by the company, i.e., performance management process, Team Member engagement, compliance, special projects
Completes all required learning and development outlined by the company, including, compliance management, i.e., OSHA, FTC, and harassment prevention
Leads teams to ensure location inspections are completed to ensure all areas of the building and grounds are properly maintained and in working order always, i.e., landscaping, painting, parking lot, the fleet of vehicles, equipment, and machinery
Leads and oversees, and manages all financial components, including vendor relationships, i.e., annual budgeting, accounts payable and receivable, labor management, revenue, and EBITDA for the location
Holds responsibility for leading monthly and quarterly market financial and business reviews with leaders and team members
Partners with and supports department leaders and initiatives, i.e., finance, human resources, operations, and IT, by maintaining regular ongoing two-way communication
Acts to improve employee safety and health through a strong understanding of each location’s opportunities and weaknesses
Leads and oversees all components of employee relations, i.e., staffing to meet business needs
Communicates to appropriate leaders and team members about the areas of successful performance and performance areas that require improvement to meet business expectations
Oversees all labor-management components for the assigned location / s within the span of control, i.e., scheduling, overtime, and timecards
Requirements & Qualifications :
Strong communication and relationship skills, emotional intelligence
Licensed Funeral Director (preferred)
A minimum of 5 years of experience in Management
Valid state driver’s license in good standing and acceptable driving record
Highly skilled computer skills in MS Office – Outlook, Word, Excel, online portals i.e. payroll / benefits system of record, clocking in / out, etc.
Team Member Benefits Include :
Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stage
Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve
Competitive salaries and performance incentives
Team member referral program
Medical, dental, prescription, and vision insurance
Vacation, sick, and holiday pay
401k with company match
Company-paid life insurance, long-term disability, and short-term disability
