Front Desk Concierge - Part Time

When you work at Fountain View Village , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Interested in a career in senior living?

Fountain View Village is recruiting for a hospitality focused Concierge to join our team! This position is responsible for enhancing resident services and providing up-to-date information in an efficient and timely manner as well as greeting residents and visitors, answering the telephone and responding to both routine inquiries and emergencies, relaying calls to the proper department and performs a variety of related clerical duties.

• Position Schedule: Part Time position – Thursdays & Fridays 12:30 PM – 6:30 PM, Saturdays & Sundays 9 AM – 6 PM.
• Position Location: 16455 E. Avenue of the Fountains | Fountain Hills, AZ 85268
• Compensation: $16-18 per hour, depending on experience.

Here are a few of the daily responsibilities of Concierge:

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Ensure that incident reports, concern reports, and other appropriate communication have been completed.
• Maintain visitors sign in/out book, reservation book for guest rooms, and complete maintenance request work orders.
• Complete daily check-in procedure.
• Maintain emergency contact information.
• Receive packages, plants, prescription drugs, etc. and deliver/hold as requested.

Here are a few of the qualifications we need you to have:

• Front Desk experience preferred
• Experience in working with seniors preferred

Our Hospitality Focus:

Fountain View Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

• We greet residents, employees, and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee, and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees, and guests feel important.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer