What are the responsibilities and job description for the Senior Service & Sales Representative (BOS) - Full-Time position at Fountain?
Address : Boston Logan International Airport (BOS), East Boston, MA 02128, USA
Compensation : $26.20 / hour
Job Description :
The CLEAR Senior Service and Sales Representative (Senior Ambassador) makes magic happen every day by creating frictionless experiences for our members.
What You'll Do
- Drive membership enrollments by engaging travelers and educating them about the benefits of CLEAR, as well as supporting other team members in reaching their enrollment goals.
- Balance high volume with high-quality customer and member experiences.
- Resolve traveler and / or member concerns or inquiries in an appropriate and timely manner, escalating needs as required / needed.
- Consistently adhere to security procedures by validating airline documents, verifying CLEAR member traveler identification, and following all security and safety protocols at all times.
- Support Managers and leadership in the training & development of new and existing team members, serving as a subject matter expert to guide on-the-job training.
- Troubleshoot technical issues with hardware and software within the operating environment, ensuring front line triage occurs prior to elevating to corporate support team.
What You're Great At
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Role Requirements
How You'll Be Rewarded
Comprehensive Medical, Dental, and Vision Insurance.
About CLEAR
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR’s mission is to create frictionless experiences where every day has that feeling. With more than 19 million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at fieldrecruiting@clearme.com.
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Salary : $26
