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Customer Service Representative

Four Corners Veterinary Hospital
Concord, CA Full Time
POSTED ON 12/31/2024 CLOSED ON 1/30/2025

What are the responsibilities and job description for the Customer Service Representative position at Four Corners Veterinary Hospital?

Company Description

Four Corners Veterinary Hospital in Concord, CA has a mission to improve the welfare of animals and promote the human-animal bond through client education and excellent medical care. With a team of 20-25 committed staff members and 4 veterinarians, we offer medical, surgical, and dental services for dogsand cats. As an AAHA certified hospital, we uphold strict medical and management standards to provide the best care for pets.


Role Description

This is a full-time on-site role for a Customer Service Representative at Four Corners Veterinary Hospital in Concord, CA. The Customer Service Representative will be responsible for providing exceptional customer service, support, and satisfaction to our clients. This role involves creating positive customer experiences through effective communication and assistance on a daily basis.


Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Strong communication and interpersonal skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Attention to detail and problem-solving skills
  • Experience in a veterinary or healthcare setting is a plus
  • High school diploma or equivalent
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