What are the responsibilities and job description for the Housekeeping Supervisor position at Four Points by Sheraton Richmond Airport?
The Housekeeping Supervisor is responsible for participating in the supervision of department personnel, filling in when the Executive Housekeeper is absent, and for performing a wide variety of housekeeping functions. The ideal candidate must be organized, professional and motivated, dependable, capable of working well alone or as a member of a team; must have good awareness of internal and external deadlines.
Benefits
- Health, dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-time employees)
- 401K plan with company match (full-time and part-time employees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages
Responsibilities
- Inspect the cleaning and servicing of guestrooms and public areas. Ensure VIP rooms are inspected ASAP
- Assist with leadership and direction for housekeeping and laundry staff, ensuring high standards of cleanliness for both the guest rooms and public areas
- Train, motivate, and coach staff members with a friendly and nurturing style
- Submit work orders to maintenance department
- Ensure that operational and safety procedures are followed
- Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner
- Perform the work of housekeeping and laundry personnel when necessary
- Perform other job related duties as assigned
Qualifications
- Strong attention to detail with a sense of urgency as required
- Prior experience as a Hotel Housekeeping Supervisor or similar role
- Customer service experience
- Excellent communication and organizational skills
- Bilingual ( fluent in Spanish & English) preferred
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
