What are the responsibilities and job description for the Host position at Four Points by Sheraton?
Job Summary
We are seeking a friendly and organized Host/Host to join our team in providing exceptional guest experiences at our restaurant. The ideal candidate will be responsible for greeting guests, managing reservations, and ensuring a welcoming atmosphere. This role requires excellent communication skills and a passion for hospitality, making it essential for creating memorable dining experiences.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Maintain an organized waitlist and communicate wait times to guests accurately.
- Provide menus and inform guests about daily specials or promotions.
- Answer phone calls with professionalism, taking reservations or providing information as needed.
- Collaborate with the restaurant staff to ensure smooth service flow and guest satisfaction.
- Handle guest inquiries and concerns promptly, ensuring positive guest relations.
- Assist in maintaining cleanliness and organization of the front-of-house area.
Experience
- Previous experience in food service or hospitality is preferred but not required.
- Strong communication skills with the ability to engage effectively with guests and team members.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Excellent phone etiquette and customer service skills are essential for this role.
- A background in restaurant or hotel environments is beneficial for understanding guest services and relations. Will train right candidate.
Join us as we strive to create an inviting atmosphere where every guest feels valued!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 15 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- Evening shift
Work Location: In person
Salary : $15
