What are the responsibilities and job description for the Porters-Casino Porter position at Four Queens Hotel and Casino?
Responsible for maintaining a high level of cleanliness in all area of the Casino public and office areas
Qualifications
Education
High school diploma or the equivalent.
Sweeps and cleans carpets, polishes furniture, marble glass, brass tile, etc.
Vacuums public and office areas as assigned.
Cleans Slot Machines in public areas
Cleans restrooms, including scrubbing toilets, sinks, sweeping and mopping floors.
Empties and cleans ashtrays and trashcans and takes trash to the designated area.
Ensures that supplies and paper products are restocked.
Enforces all company and departmental policies and procedures.
Participates in departmental brainstorming sessions.
Other duties as assigned.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Work may require evening, early morning, and week end schedules. Must be 21 years of age or older and able to maneuver in casino areas, up and down stairs and reach above shoulder level. Able to push, pull and carry up to 75 pounds. Must be able to work in a fast paced environment and able to tolerate areas containing secondary smoke and high noise levels. Must be able to stand for extended periods of time.
Physical Requirements
Specialized Work Experience
Basic reading, writing, and arithmetic skills required. Must be able to understand, communicate and direct customers. This is normally acquired through a high school diploma or equivalent.
Must be able to present a well-groomed appearance.
Must be able to read labels on chemical bottles. Must be able to tolerate cleaning chemicals without developing an allergic reaction.
Must be able to work on a step ladder and possess the ability to stand, bend, stoop, twist and turn in the performance of job duties.
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.