Demo

Hotel Manager

Four Seasons Hotels and Resorts
Baltimore, MD Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/8/2025

About Four Seasons :

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.

The role of the Hotel Manager

Provide leadership and management for all operational departments. Coordinates and manages the day to day operations of the hotel. Assume responsibility of the General Manager / RVP in their absence. Oversees direct supervision of Assistant Director of Food & Beverage, Director of Security, Senior Spa Director, Director of Rooms, and Director of Engineering.

Leadership Requirements

  • Due to an RVP managed hotel, ideal for a seasoned Hotel Manager. An inspirational leader that the team can learn and grow from. F&B background helpful. Busy rooms operations with large suite component, long stays, and a high-volume Spa.
  • Service & Product passionate to drive the guest experience through the product and service culture. An experienced individual with the ability to strategize and execute capital improvements.
  • Ability to connect with employees in a genuine and caring way.
  • Ability to work and support a Diverse workforce and celebrate the differences. An inclusive leader is critical.
  • A strong eye for detail to lead hotel into renovation phase.
  • Presence throughout the hotel to build engagement with staff, residents and guests.

People :

  • Developer of people. Ability to bring a group together with positivity, collaboration, honesty and support. Ability to attract and retain top talent. Focus and support of mid-management development.
  • Commitment to Diversity / Inclusion / Belonging. Must be able to embrace and celebrate the differences in the hotel and community. Visibility and support is critical.
  • Guest centric. Ability to drive the execution of the exceptional guest experience with an empathetic approach.
  • Product :

  • Passion for innovation and strong eye for detail to maintain competitive edge and execute hotel renovation in 12-24 months.
  • Establish strong relationships with repeat guests, ELITE guests, residents, VIPs and community leaders.
  • Strong engineering understanding in a challenging building is key.
  • A problem solver that can get to the root cause to implement proper short & long-term solutions.
  • Ability to improve guest experience scores through employee engagement and standards consistency.
  • Profit

  • Works closely with all departments to drive top line revenues and manage profit margins.
  • Qualifications

    The suitable candidate will have at least seven to ten years of hotel operations management experience and strong people leadership and communication skills. Ideal candidate will have experience leading Food & Beverage Division. The ability to work closely with the General Manager is required as well as managing the operational divisions of the hotel.

    What to Expect from your Employee Experience

  • Medical, vision and dental insurance
  • Complimentary life insurance
  • Short-term disability insurance
  • Paid time off and holiday
  • 401k Retirement Plan
  • Exciting training and development opportunities
  • Complimentary employee meals
  • Complimentary room nights at Four Seasons hotels around the world
  • Complimentary parking
  • And Much More!
  • Miscellaneous

    US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

    J-18808-Ljbffr

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Hotel Manager?

    Sign up to receive alerts about other jobs on the Hotel Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $64,288 - $120,100
    Income Estimation: 
    $102,954 - $148,143
    Income Estimation: 
    $42,723 - $65,261
    Income Estimation: 
    $58,887 - $82,187
    Income Estimation: 
    $64,288 - $120,100
    Income Estimation: 
    $58,887 - $82,187
    Income Estimation: 
    $102,954 - $148,143
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Hired Organization Address San Francisco, CA Full Time
    About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better,...
    Four Seasons Hotels and Resorts
    Hired Organization Address Westlake, CA Full Time
    About Four Seasons : Four Seasons is powered by our people. We are a collective of individuals who crave to become bette...
    Four Seasons Hotels and Resorts
    Hired Organization Address Lāna‘i City, HI Full Time
    Will include, but not limited to the following : Overseeing Manager on Duty aspects of the Front Office operation (Trans...
    Four Seasons Hotels and Resorts
    Hired Organization Address Kihei, HI Full Time
    About Four Seasons : Four Seasons is powered by our people. We are a collective of individuals who crave to become bette...

    Not the job you're looking for? Here are some other Hotel Manager jobs in the Baltimore, MD area that may be a better fit.

    Hotel Banquet Manager

    The Hotel at Arundel Preserve, Hanover, MD

    Hotel Sales Manager

    The Hotel at Arundel Preserve, Hanover, MD

    AI Assistant is available now!

    Feel free to start your new journey!